Grundsätzlich ist das Haus inkl. Pool und Whirlpool sehr schön. Einziger Minuspunkt war für uns d...
Grundsätzlich ist das Haus inkl. Pool und Whirlpool sehr schön. Einziger Minuspunkt war für uns die direkte Umgebung: Hier sind doch einige, sehr runtergekommene Häuser und baufällige Häuser / Scheunen. Das betrifft wirklich nur die direkte Straße und irritiert etwas, wenn man am Ende der Straße an dieser tollen Unterkunft ankommt. Wir waren zuvor in Ponta do Sol, was von der Lage einfach deutlich mehr bieten kann.
Ein zweiter kleiner Kritikpunkt: Die Alarmanlage hat leider nirgends eine Bedienungsanleitung und so hatten wir leider zwei Mal Schwierigkeiten, diese wieder aus zu bekommen. Etwas unglücklich, diese unerklärt den Gästen zu überlassen und im Kontext von Punkt eins einfach etwas fraglich, wozu es diese Anlage auf Madeira braucht?
In Summe aber eine Top Villa / Unterkunft, die beiden Kritikpunkte haben unseren Aufenthalt nicht geschmälert!
An Island Apart - April 2024
Vielen Dank für Ihr Feedback und die gute Bewertung. Es freut uns sehr, dass Ihnen das Haus inklusive Pool und Whirlpool gefallen hat. Bezüglich der Umgebung, bedauern wir, dass sie nicht ganz Ihren Erwartungen entsprach. Wir nehmen Ihre Rückmeldung sehr ernst und werden versuchen, die Situation zu verbessern.
Zudem entschuldigen wir uns für die Unannehmlichkeiten mit der Alarmanlage. Wir werden sicherstellen, dass zukünftig eine Bedienungsanleitung bereitliegt, um solche Situationen zu vermeiden.
Wir danken Ihnen nochmals für Ihre wertvollen Anmerkungen und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Das Haus liegt sehr schön abgelegen in der Nähe von Calheta. Der Host hat sich am Tag bei uns nac...
Das Haus liegt sehr schön abgelegen in der Nähe von Calheta. Der Host hat sich am Tag bei uns nach der Ankunft erkundigt und letztlich den Schlüssel in der Box hinterlassen, da wir flugbedingt später ankamen. Das Haus selbst ist sehr gut ausgestattet und wir haben es sauber vorgefunden. Der Whirlpool und der Pool sind ideal um nach Wanderungen zu entspannen. Lediglich die Betten entsprechen nicht dem restlichen Niveau des Hauses - diese knarzen bei jeglicher Bewegung sodass man seinen Schlafpartner durch die Geräusche weckt und selbst schlechter zur Ruhe findet. Ebenfalls fanden wir es etwas schade, dass am Freitag unangekündigten der Whirlpool gereinigt und neu aufgefüllt wurde. Dadurch war der Whirlpool zu kalt um ihn noch am letzen Urlaubstag nutzen zu können - dies gönnte man gegebenenfalls durch eine Nachricht lösen. Durch die Lage bedingt, bietet es den idealen Ausgangspunkt für Aktivitäten im Norden, Süden und Westen. In den Osten bzw. nach Funchal braucht man etwas mehr als 1h.
An Island Apart - April 2024
Hello Evelyn, your thorough feedback is instrumental in our ongoing enhancements. Swiftly addressing these issues is our commitment to elevate your future stays. Our doors remain open for your next visit.
Alle Bereiche, vor allem der Sanitärbereich, waren sehr sauber. Viele Handtücher vorhanden. Stel...
Alle Bereiche, vor allem der Sanitärbereich, waren sehr sauber. Viele Handtücher vorhanden. Stellplatz für Mietwagen vorhanden. Ein Mietwagen ist zu empfehlen, da die Lage sehr ruhig und abseits ist. Toller Whirlpool. Wir haben es sehr genossen, die Abende im Whirlpool ausklingen zu lassen. Für den normalen Pool war es uns im März noch etwas zu kühl. Wir würden jederzeit wiederkommen.
Kolb M. - März 2024 Deutschland No title
Positive:
No comment
Negative:
No comment
An Island Apart - März 2024
Kolb thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
Kolb M. - März 2024 Deutschland Top
Gab eigentlich nichts wo man sich beschweren könnte
An Island Apart - März 2024
Kolb thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
Such a gorgeous home with beautiful views. In a stunning location but not too far away from Funch...
Such a gorgeous home with beautiful views. In a stunning location but not too far away from Funchal with plenty to do and see.
Can’t recommend this property enough even if it is a rainy day with such big windows you can still feel like you are outside. Loved having the hot tub to sit under the stars when our daughter went to bed. There is a lovely pool too but a bit cold for me but my husband loved going for a cold swim. The property looks exactly like the pictures it is just wow.
Very accommodating with having a baby even left us with a baby towel so that can be one less thing to pack and there was also a high chair.
Dmitry met us at the property when we checked in. He was very friendly and helpful with any questions we had during our stay thank you very much!
Don’t hesitate to book was such a lovely stay thank you. Missing it already!
An Island Apart - März 2024
Jemma we highly value your detailed feedback. Your satisfaction during your stay is our top priority. Rest assured, our properties are always ready to host you again.
Jonathan W. - Februar 2024 Wonderful vacation property
The house and Jacuzzi and BBQ were fantastic. I would recommend the owners install a dishwasher and provide a bbq grill tongs and bbq grill spatula as well as a better bbq grill grate over the fire.
Nous avons passé un très bon séjour dans cette belle maison fidèle aux photos.
Les points positi...
Nous avons passé un très bon séjour dans cette belle maison fidèle aux photos.
Les points positifs: maison spacieuse, au calme, équipements bébé, espace extérieur bien entretenu et aménagé, chambres spacieuses, environnement très sécurisé, communication facile et réactive.
Les points à améliorer: literie inconfortable, jacuzzi vieillissant, absence de lave vaisselle, interventions régulières du personnel sur la propriété sans communication préalable, logement un peu ex centré pour visiter les centres d’intérêts majeurs de l’île.
Merci pour votre accueil.
An Island Apart - Februar 2024
Lucie thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
Dorota K. - Februar 2024 Polen No title
Positive:
Wonderfull sea and hills view.
Negative:
No comment
An Island Apart - Februar 2024
Dorota your positive feedback means a lot to us, and we're pleased that you had a good stay. You're invited to return whenever you like, and we eagerly await your next visit.
Enjoyed the option of the pool and the hot tub. Took a while to get used to the remote controlled...
Enjoyed the option of the pool and the hot tub. Took a while to get used to the remote controlled blinds. Felt very safe with the front security gate.
An Island Apart - Januar 2024
Hello Tim we're genuinely grateful for your kind comment! Your enjoyable stay means the world to us. Please consider our properties your home-away-from-home.
A nossa experiência começou logo de uma forma muito boa da maneira como fomos recebidos pela equi...
A nossa experiência começou logo de uma forma muito boa da maneira como fomos recebidos pela equipa da An Island. Ficámos 4 pessoas e as expectativas foram superadas, a casa muito bem equipada e tudo muito limpo e arrumado. A localização apesar de estarmos a 35 minutos do Funchal não sentimos que seja assim tão longe porque a viagem de carro parecia bastante rápida, sobre a paisagem envolvente da casa foi um ponto bastante positivo que nos deixou completamente rendidos e que se tornou perfeito enquanto estávamos na piscina ou jacuzzi.
An Island Apart - Dezember 2023
Olá, muito obrigado pelo seu feedback detalhado. Serão sempre bem-vindos às nossas propriedades!
Wir waren insgesamt 10 Tage in der Unterkunft und waren rundum sehr zufrieden! Die Unterkunft lie...
Wir waren insgesamt 10 Tage in der Unterkunft und waren rundum sehr zufrieden! Die Unterkunft liegt sehr ruhig mit einer tollen Aussicht auf das Meer und den Sonnenuntergang. Die Unterkunft, Pool, Whirlpool und der Außenbereich waen sehr sauber als wir dort ankamen. Die Kommunikation mit den Vermieter:innen hat sehr gut funktioniert und bei Problemen wurde direkt geholfen. Eine Zwischenreinigung wurde ebenfalls durchgeführt. Wir können insgesamt nur 5 Sterne vergeben und können die Unterkunft wärmstens weiter empfehlen!
An Island Apart - Dezember 2023
Hello Simon thank you for sharing your detailed feedback with us. Your input is highly valued. We are delighted to know that you had a great stay, and you're always welcome at our properties.
Ein sehr schönes Haus mit allen Annehmlichkeiten, die man sich vorstellen kann. Whirlpool und Poo...
Ein sehr schönes Haus mit allen Annehmlichkeiten, die man sich vorstellen kann. Whirlpool und Pool waren natürlich super.
Da es sich um zwei Schlafzimmer und eine Schlafcouch handelt, würden wir die Unterkunft eher für 4 Personen empfehlen als für 6.
An Island Apart - November 2023
Hello Nico your positive feedback means a lot to us, and we're pleased that you had a good stay. You're invited to return whenever you like, and we eagerly await your next visit.
Rundum zufrieden
Ein sehr schönes Haus mit allen Annehmlichkeiten, die man sich vorstellen kann. Whirlpool und Pool super.
Da es sich um zwei Schlafzimmer und eine Schlafcouch handelt, würden wir die Unterkunft eher für 4 Personen empfehlen als für 6.
An Island Apart - November 2023
Hello Nico we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Christine H. - November 2023 War alles gut
War alles gut
An Island Apart - November 2023
Hello Christine we appreciate your kind comment. It's wonderful to hear that you had an enjoyable stay with us. You are always invited to return to our properties.
Carolyn P. - Oktober 2023 A really nice house with a nice host. Everything was clean and the pool area is the best.
Only t...
A really nice house with a nice host. Everything was clean and the pool area is the best.
Only the beds are a little bit small.
An Island Apart - Oktober 2023
Hello Carolyn we appreciate your kind words. It's wonderful to hear that you had a pleasant stay with us. Please remember that our properties are always open to you.
antonio s. - Oktober 2023 Portugal No title
Positive:
No comment
Negative:
No comment
An Island Apart - Oktober 2023
Hello Antonio your positive feedback is greatly appreciated, and we're pleased that you had a comfortable stay with us. You're invited to return at any time, and we eagerly await your next visit.
Dylan C. - September 2023 Schweiz Excellent
Positive:
Aussi magnifique que sur les photos
Negative:
Tout est parfait, juste prévoir une voiture pour se déplacer dans Madère.
An Island Apart - Oktober 2023
Hello Dylan thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Maximilien R. - September 2023 Dmitry was extremely friendly and helpful.
Dmitry was extremely friendly and helpful.
An Island Apart - September 2023
Hello Maximilien, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Tivemos uma excelente experiência, zona calma e tranquila. Voltaremos a repetir sem dúvida.
Tivemos uma excelente experiência, zona calma e tranquila. Voltaremos a repetir sem dúvida.
An Island Apart - August 2023
Hello Luis,
Thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
Christophe P. - August 2023 Maison très bien située, propre et conforme aux desceiptions. Dimitri a été très réactif et dispo...
Maison très bien située, propre et conforme aux desceiptions. Dimitri a été très réactif et disponible pendant notre séjour. Nous recommandons le logemebt.
An Island Apart - August 2023
Hello Christophe,
Thank you so much for your feedback. It’s really important for us to improve each day.
You will be always welcome at our properties and we are looking forward to see you soon.🙂
frederic o. - August 2023 Frankreich Arrivés dans ce havre de paix on prépare un bbq et on mange devant la piscine bec vue sur la mer .
Positive:
Maison architecte au calme vue sur mer
Negative:
-
An Island Apart - Oktober 2023
Hello Frederic many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Stephane G. - August 2023 superbe villa avec une vue magnifique mer et montagne, décorée avec gout, très tendance, de beaux...
superbe villa avec une vue magnifique mer et montagne, décorée avec gout, très tendance, de beaux materiaux, et de très beaux espaces interieurs. Piscine et spa très agréable et au soleil toute la journée. Endroit très calme et ressourçant.
Hôte très réactif, problème électrique réglé en 1/2 heure.
Seuls inconvénients le manque de climatisation ou au moins ventilateur, chaleur étouffante dans les chambres ; et problème de fonctionnement des stores et volets, tout électriques, qui ne fonctionnaient pas régulièrement.
Villa que nous recommandons vivement pour des vacances paisibles, proche de la voie rapide pour accéder rapidement à toutes les excursions, visites et randonnées à faire dans l'Est et le centre de l'Ile.
An Island Apart - August 2023
Hello Stephane,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
laurena C. - August 2023 Belgien No title
Positive:
No comment
Negative:
No comment
An Island Apart - August 2023
Hello Laurena,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Great
Hervorragend, nett, sauber,
PERFEKT 👍
An Island Apart - August 2023
Many thanks for your feedback. It’s really important for us to improve each day. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Me and my family spent a week at this property! It’s was perfect, the house is exactly what we ex...
Me and my family spent a week at this property! It’s was perfect, the house is exactly what we expected, appliances and everything around the house was well kept and neat.
the location could be questionable for some but we love it! The city (Funchal) is not too far. The jacuzzi had the right temperature and easy to use. Overall great location and great property.
An Island Apart - Juli 2023
Hello Armstrong, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Wunderschöne Unterkunft in tolle Lage. Leider wurde bei der Reinigung vor unserer Ankunft im Bad ...
Wunderschöne Unterkunft in tolle Lage. Leider wurde bei der Reinigung vor unserer Ankunft im Bad Schmutz übersehen. Was etwas schade war, dafür war die zwischen Reinigung 100% Perfekt. Die Betten waren uns etwas zu klein man war sehr gequetscht und mit 1,80m Körpergröße waren sie auch sehr knapp in der Länge. In der Unterkunft hatte man aber wirklich alles was man braucht und konnte super kochen, wobei ein paar mehr Handtücher und eine Spülmaschine ganz praktisch wären. Als Fazit kann ich nur sagen das ich sie wieder buchen würde.
An Island Apart - Juli 2023
Hello Nils,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Sehr schönes Haus mit viel Platz, tollen Aussenbereich und grandiosem Ausblick!
Sehr schönes Haus mit viel Platz, tollen Aussenbereich und grandiosem Ausblick!
An Island Apart - Juni 2023
Hello Uwe,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Very nice place! Definitely a recommendation!
Very nice place! Definitely a recommendation!
An Island Apart - Mai 2023
Hi Philipp. Many thanks for your feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Bruno S. - April 2023 Portugal No title
Positive:
Tudo. A casa é excelente.
Destaco o Jacuzzi de água quente
Negative:
O comando do portão não funcionou e não tive resposta a esta questão por parte dos responsaveis pelo alojamento. Liguei várias vezes (sem atenderem) e reportei por sms sem qualquer resposta. Fiquei com dúvidas de como seria o suporte caso houvesse um problema mais grave na casa.
An Island Apart - April 2023
Hello Bruno,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
excellent séjour, lieu parfait pour se détendre !
excellent séjour, lieu parfait pour se détendre !
An Island Apart - April 2023
Hello Coriane,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Very lovely place. Silent area and perfect to relax!
Very lovely place. Silent area and perfect to relax!
An Island Apart - März 2023
Hello Sebastian,
Thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
The house was a fantastic place for our family of four to base out of.
Situated in a lovely rur...
The house was a fantastic place for our family of four to base out of.
Situated in a lovely rural setting but close to a main road for quick access to other parts of the island.
The home was really comfortable and had everything we needed. It’s a beautiful house.
We had a couple of minor issues with the plumbing and the electric gate when we were there, but Dimitry (from An Island Apart) responded immediately to our messages and took care of the problems as fast as was possible. Prior to, during and after we left, Dimitry’s communication and service was excellent.
We highly recommend this property and the services of An Island Apart. Thank you for a great holiday!
An Island Apart - März 2023
Hi Russ. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Attraktive Lage mit toller Aussicht, sehr schöne Architektur - die Inneneinrichtung kann da quali...
Attraktive Lage mit toller Aussicht, sehr schöne Architektur - die Inneneinrichtung kann da qualitativ leider nicht mithalten: billige Türen, bei feuchter Witterung regnet es rein, die Küchenausstattung ist mangelhaft (billigstes Geschirr und Besteck, keine Spülmaschine). Trotzdem hatten wir einen schönen Aufenthalt und die Kommunikation war gut.
An Island Apart - März 2023
Hello Michael, thank you for your detailed feedback. It’s really important for us. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
Wir waren im Februar 10 Tage in diesem tollen Haus.
Leider war es zu kalt für den Pool und teilw...
Wir waren im Februar 10 Tage in diesem tollen Haus.
Leider war es zu kalt für den Pool und teilweise auch zum Sonnenbaden. Aber wenn es ein paar Grad wärmer ist, kann man hier herrlich in der Sonne bruzzeln, den Tag genießen und den Stress hinter sich lassen.
Man kann hier wunderschöne Sonnenuntergänge beobachten!
Die Unterkunft ist GENAU wie angegeben.
Eine Grundausstattung an Verbrauchsmittel (Toilettenpapier, Shampoo, Salz, Pfeffer etc) ist vorhanden.
Wir waren hier zu viert und hatten ausreichend Platz um uns nicht auf die Pelle zu rücken.
Leider kamen unangemeldet Angestellte aufs Grundstück. Was einem ein etwas mulmiges Gefühl gibt und es ja ein Leichtes wäre, schnell eine Nachricht zu schicken um sich anzumelden.
Das Personal ist aber sehr nett und eine schnelle Antwort ist garantiert!
Nichtsdestotrotz war es rundum ein toller Urlaub. Uns fehlte es an nichts.
Tipp: wenn man was von Madeira sehen will braucht man wirklich ein Auto! Und es lohnt sich! 😍😍
An Island Apart - März 2023
Hi Natasha. Many thanks for your feedback. We are glad that it was a pleasant stay. Our maintenance colleague arrived at the property because the pool heater had been switched on without authorisation and he went to check what was going on. We never visit properties without prior notice the guest, if this visit was unexpected it was because no prior request was made for the pool heating. The unexpected visit was mainly for security reasons. You will always be welcome at our properties and we are looking forward to see you soon.
Nice place - exactly as in the pics. Definitely need a car.
Nice place - exactly as in the pics. Definitely need a car.
An Island Apart - Januar 2023
Hi Karin. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon . Kind Regards. Ligia Lopes.
Perfect house for a family. Quiet area and private. You will need a car to get from the house the...
Perfect house for a family. Quiet area and private. You will need a car to get from the house the the cities but totally worth it
The jacuzzi was ideal for the weather we had in December the pool in the other hand was a little cold but if you brave enough you can enjoy it.
Beautiful views from all the windows either with the ocean or the hills
Definitely a great house for families.
Highly recommended
An Island Apart - Januar 2023
Hi Florin. Many thanks for your detailed and positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon in our island. Kind Regards. Ligia Lopes
A fantastic property and a warm welcome from our host made for a great experience. Highly recommend!
A fantastic property and a warm welcome from our host made for a great experience. Highly recommend!
Rasmus T. - November 2022 Peaceful place with all the necessary appliances and great hosts 👍
Peaceful place with all the necessary appliances and great hosts 👍
An Island Apart - November 2022
Rasmus thank you so much for your nice comment. You will always be welcome at our properties :)
Das alleinstehende Ferienhaus entspricht exakt der Beschreibung und Bilder. Wir (2 Erwachsene) ha...
Das alleinstehende Ferienhaus entspricht exakt der Beschreibung und Bilder. Wir (2 Erwachsene) haben fast drei Wochen darin unsere Ferien verbracht und es ist uns sehr ans Herz gewachsen. Wir können das Haus sehr empfehlen.
Besonders positiv hervorheben möchten wir den guten Ausbaustandard des Hauses (es dehlt eignemtich nur ein Geschirrspühler), die schöne Lage mit Blick über die Landschaft bis zum Meer (inkl. Blick auf den Sonnenuntergang, im Okt./Nov.), der beheitze Whirlpool, den Kamin mit welchem das gesamte Haus beheitzt werden kann und die aufmerksame und sehr geschätzte Zwischenreinigung (bei unserem Mehrwöchigen Aufenthalt) sowie die unkomplizierte und hilfsbereite Kommunikation. Vielen Dank
An Island Apart - November 2022
Raul thank you so much for your nice comment and for recommending us. You will always be welcome at our properties :)
Stefan R. - November 2022 Deutschland No title
Positive:
No comment
Negative:
No comment
An Island Apart - November 2022
Thank you for your time, you will always be welcome in our properties :)
Philipp H. - November 2022 Schöne Villa mit perfekter Lage und Aussicht. Es ist sehr ruhig und man kann sich schön entspanne...
Schöne Villa mit perfekter Lage und Aussicht. Es ist sehr ruhig und man kann sich schön entspannen und auch mal länger Abends draussen unter dem Unterstand sitzen. Ein kleiner Laden und ein paar sehr gute Restaurants sind in der Nähe.
An Island Apart - November 2022
Philipp thank you so much for your nice feedback. You will always be welcome at our properties: )
war super
war super
An Island Apart - Oktober 2022
Ela thank you! You will always be welcome at our properties :)
Martijn R. - September 2022 Belgien No title
Positive:
No comment
Negative:
No comment
Joren M. - September 2022 Portugal No title
Positive:
No comment
Negative:
geen vaatwasser
Paulina P. - September 2022 Polen No title
Positive:
The house is beautiful, very new, modern and in great style. Pool and jacuzzi are great fun. Well equipped. Surroundings are very rural, quiet, views are beautiful.
Negative:
Lack of dishwasher was a bit disappointing in this super moder kitchen. But it is a minor issue
Paulo J. - September 2022 Portugal No title
Positive:
Sem comentários negativos. Arquitetura de excelência.
Negative:
No comment
Alex O. - September 2022 Rumänien Review
Positive:
Everything was perfect!
Negative:
No comment
Klaas B. - September 2022 Belgien No title
Positive:
No comment
Negative:
No comment
Andrea B. - September 2022 Deutschland Finger weg, Whirlpool ist ein Gesundheitsrisiko!
Positive:
Das Haus selbst und der Garten ist sehr schön, sauber, architektonisch ansprechend und gut ausgestattet (bis auf die fehlende Spülmaschine) Für kleine Kinder wegen der offenen Treppe sicher nicht geeignet.
Negative:
1. Ankunft
Trotz vereinbahrter Ankunftszeit mussten wir 1h darauf warten ins Haus zu gelangen, da der Keysafe defekt war.
2. Gesundheitsschädlicher Whirlpool
Die Whirlpool-Pflege ist mangelhaft. Bei Ankunft war der Jacuzzi nicht vorbereitet, das Wasser grün und trüb mit braunen Ablagerung. Einen Tag später kam auf unsere Aufforderung hin der Pool-Mann und hat das Wasser getauscht, Chemie zugesetzt und die Oberflächen gereinigt. So konnte der W-Pool erst 2 Tage nach Ankunft genutzt werden. Nach zwei weiteren Tagen kippte das Wasser aber bereits wieder und verursachte bei der ganzen Familie einen Tag später einen schmerzhaften Ausschlag, auch Whirlpool-Dermatitis genannt. Dieser entsteht durch Bakterien in ungepflegten Pools. Die Schläuche, Filter etc. müssten dazu 72h behandelt werden. Die Agentur veranlasste zwar den Wasserwechsel und die Reinigung, jedoch wurde das Problem des Bakterienbefalls nur kurzfristig behoben. Auf weitere Anfragen und Hinweise wurde eher unhöflich reagiert, die Schuld abgewiesen. Es sei eben ein Fehler passiert hieß es erst, dann sei der Ausschlag wohl woanders her. Die Nutzung des Whirlpools ist ein Gesundheitsrisiko, das man aber erst nach der Nutzung zu spüren bekommt. Die Kundenzufriedenheit und eine Entschuldigung hält die Agentur wohl nicht für nötig.
Wir sind hier sehr enttäuscht von der Art wie mit dem Problem umgegangen wurde und würden eine Anmietung trotz des schönen Hauses in einer tollen Umgebung nicht weiterempfehlen.
An Island Apart - November 2022
Andrea Thank you so much for your detailed feedback. It’s really important for us to improve each day. You will always be welcome at our properties :)
Wir hatten eine wundervolle Zeit in diesem tollen Haus. Der Pool und der Garten waren toll. Wir h...
Wir hatten eine wundervolle Zeit in diesem tollen Haus. Der Pool und der Garten waren toll. Wir haben die Abgeschiedenheit genossen. Auch das Haus hat keine Wünsche offen gelassen. Ein rundum gelungener Urlaub.
An Island Apart - August 2022
Julia thank you so much for your feedback. We're glad you enjoyed. You will always be welcome at our properties :)
Meine erste Buchung über Airbnb - alles war super und zu unserer Zufriedenheit. Die Kommunikation...
Meine erste Buchung über Airbnb - alles war super und zu unserer Zufriedenheit. Die Kommunikation war vorbildlich und wir hatten ein klasse, verlängertes Wochenende auf Madeira.
Gerne wieder - nur zu empfehlen.
An Island Apart - Februar 2022
We are glad you enjoyed your stay with us! It was really nice having you with us. You will always be welcome at our properties :)
Wir (2 Familien mit zwei 1 Jährigen und einer 3 Jährigen) haben wunderschöne 2 Wochen in Caletha ...
Wir (2 Familien mit zwei 1 Jährigen und einer 3 Jährigen) haben wunderschöne 2 Wochen in Caletha verbracht. Das Haus liegt wunderschön ruhig mit toller Aussicht und lädt ein einfach auch den ein oder anderen Tag dort zu verbringen. Es ist super ausgestattet und hat alles was man braucht. Sogar Feuerholz und Grillkohle liegen bereit und für unsere Kleinen wurden extra 2 Hochstühle und Babybetten bereitgestellt. Großes Highlight war natürlich der Pool und der Whirlpool. :-) Auch die Kommunikation lief reibungslos und bei Problemen wurde uns schnell geholfen. Wir können das Haus wärmstens weiterempfehlen und kommen gerne wieder. Nur wenn die Kinder größer sind, wird es vom Schlafen her mit zwei Familien dann leider zu klein. ;-)
Krystyna A. - August 2022 Lovely setting and beautiful property.
Lovely setting and beautiful property.
An Island Apart - April 2022
Krystyna thank you ! Indeed it's an awesome property. We hope to have you with us again in the future. You will always be welcome at our properties. :)
Beautiful house outside of the trouble with an amazing view and in perfect condition.
Beautiful house outside of the trouble with an amazing view and in perfect condition.
An Island Apart - Juni 2022
David thank you for your feedback. We are glad you enjoyed your stay with us. You will always be welcome at our properties ! :)
Benjamin K. - August 2022 war alles in allem gut
war alles in allem gut
An Island Apart - Februar 2022
Benjamin thank you for your feedback! You will always be welcome at our properties :)
Wir waren Anfang Januar zu Gast und haben die Zeit sehr genossen. Das Haus ist sehr stylisch und ...
Wir waren Anfang Januar zu Gast und haben die Zeit sehr genossen. Das Haus ist sehr stylisch und gut gepflegt. Der Pool war uns im Winter zu kalt aber den Whirlpool haben vor allem die Kinder sehr genossen! Vielen Dank!
Wir hatten eine super Zeit in der Unterkunft, die sehr modern und gemütlich eingerichtet ist. Wir...
Wir hatten eine super Zeit in der Unterkunft, die sehr modern und gemütlich eingerichtet ist. Wir hatten im Dezember leider nicht so Glück mit dem Wetter. Das Haus ist recht hochgelegen, daher ist es immer etwas kühler und regenreicher als an den Orten direkt an der Küste.
Maximilian K. - August 2022 We had a great time staying at this house. Everything is very modern and clean, the sunset view i...
We had a great time staying at this house. Everything is very modern and clean, the sunset view is amazing as is the night sky where you can even spot the milky way ever so slightly. Since we visited Madeira in November we did not really use the pool but spent quite a bit of time in the Jacuzzi which was the highlight for me personally. It's also in a very quiet and rural area which was appreciated.
There is one thing we did not like though: When checking in we were told that after about half of our stay the house would be cleaned and that we would be informed when this would take place. However, this information never reached us and one afternoon there were people outside the living room who wanted to clean the property. We sent them away since a cleanup was not needed and we did not have any time to put our valuables away. The justification on their end was "Tourists usually don't stay at the property during the day", make of that what you want. A few days later there were again strangers on the property, apparently it was somebody taking care of the garden. This is a no-go in my opinion and should definitely be improved on, especially since they didn't even ring the doorbell, they simply entered.
All in all we had a great time and did not view this as bad as it may sound but it still left a bad taste in my mouth and should be improved on. Still: If you're looking for a calm, modern and clean house when visiting Madeira I recommend this AirBnb!
An Island Apart - November 2021
Thank you so much for your nice feedback Maximilian, we will definitely improve communication, it was a lapse.
You will always be welcome to our properties.
Thorsten A. - August 2022 Super Unterkunft. Der Whirlpool ist klasse . Für den Pool ist es leider etwas zu kalt gewesen.
Super Unterkunft. Der Whirlpool ist klasse . Für den Pool ist es leider etwas zu kalt gewesen.
An Island Apart - März 2022
Thorsten thank you for your comment. We will take into account your recommendation in order to improve. You will always be welcome at our properties :)
An Island Apart
We spent an amazing week at Casa Maloeira. The house is beautifully and calm located, the local s...
We spent an amazing week at Casa Maloeira. The house is beautifully and calm located, the local supermarket offered everything you need until the night. Especially the jacuzzi and the fireplace were wonderful, the pool was too cold to use this time of the year. We felt really sheltered and comfortable. André was a very friendly and reliable contact to An Island. We can absolutely recommend this house, the location and the island itself. One week isn’t enough to explore, so we’ll return!
Bernd & Susanne, Nov. ‘21
OMG AMAZING. WHAT A HOUSE. I TOTALLY RECOMMEND.
JE RECOMMANDE TOTALEMENT
OMG AMAZING. WHAT A HOUSE. I TOTALLY RECOMMEND.
JE RECOMMANDE TOTALEMENT
An Island Apart - Mai 2021
Thank you for your review Remy. :)
Beautiful, comfy House in a quiet rural Setting with great views in all directions. We would defi...
Beautiful, comfy House in a quiet rural Setting with great views in all directions. We would definitely stay here again!
An Island Apart - Juni 2021
Thank you for your review Melanie. :)
We really enjoyed the stay at this villa. Nice and quiet place with beautiful view.
We really enjoyed the stay at this villa. Nice and quiet place with beautiful view.
An Island Apart - Mai 2021
Thank you for your review Vasek.
We spent almost 10 days and had so much fun! Hiked during the days and sat in the hot tub during ...
We spent almost 10 days and had so much fun! Hiked during the days and sat in the hot tub during the night. absolutely gorgeous views!
An Island Apart - April 2021
Thank you for your great review Nidhi! :)
We really enjoyed our stay here. Whirlpool was the icing on the cake!
The place is kind of remote...
We really enjoyed our stay here. Whirlpool was the icing on the cake!
The place is kind of remote, but everything you need is just a 5min walk or 5min drive by car.
The view is amazing.
If we designed the place, we would have changed small things to even make it better. But this is just critics on a very high level.
What could have been better is cleanliness, in the details. Floor was kind of dirty when you wear white socks, the corners were not so well cleaned than other parts and toilets looked super clean on first view, but also had some issues on a close view.
But all in all we highly recommend this place!
An Island Apart - Juni 2021
Thank you for your nice review Robin! :)
We traveled as a family of 4 with a 3 and 1 year old. The house is lovely and spacious inside and...
We traveled as a family of 4 with a 3 and 1 year old. The house is lovely and spacious inside and we all slept comfortably. The pool and hot tub were brilliant. The pool kept the kids entertained throughout the day. Tfhe property is completely secure with no fear of letting them run free. The views are incredible, location is slightly remote but with a car the nearest shop is 2 mins away, and the next one 5 mins away. Calheta beach is maximum 15 mins if you need a sandy beach for a change of scene.
An Island Apart - Juli 2021
Thank you so much for your wonderful review Jasdeep!
Constantin E. - August 2022 Beautiful house with everything you need and a perfect view down the hill to the sea.
We stayed ...
Beautiful house with everything you need and a perfect view down the hill to the sea.
We stayed for two weeks and there were just three little things. At first a summarized instruction for the alarm system, the heaters etc. Would be perfect. At the first night the alarm system turned on and we had no clue how to stop it, also that the heaters are connected with the fireplace was new for us.
The second little problem is that if you use all the hotplates for cooking, all lights in the house start to flicker.
The last little thing is that you just have Wifi in the ground-floor. When you go upstairs or in the garden you immediately lose the connection.
These are all small points. All in all it is a very nice house and we had great two weeks there that we all will not forget.
I can definitely recommend this house.
An Island Apart - März 2021
Thank you for your review Constantin.
Great location with a nice view. You should have a rental car though to get around. Whirlpool is ...
Great location with a nice view. You should have a rental car though to get around. Whirlpool is great
An Island Apart - November 2021
Thank you for your nice comment. It was a pleasure to have you. We hope to see you soon. You are always welcome at our properties. Kind Regards, Núria, An Island Apart
Really great villa in beautiful landscape setting. We loved everything: whirlpool, nice infinity ...
Really great villa in beautiful landscape setting. We loved everything: whirlpool, nice infinity pool, great terrace with beautiful view, mini-supermercado in foot distance, quiteness, kitchen with good equipment and grill. A great deal for holidays in western Madeira.
An Island Apart - Juli 2021
Thank you for you review Andy! :)
Benjamin B. - August 2022 The house is as nice as on the pictures ! The View from the terrace is amazing. As seen that it w...
The house is as nice as on the pictures ! The View from the terrace is amazing. As seen that it was end of november, the pool was too cold, but we really enjoyed the jacuzzi and the fireplace ! The design in the house is amazing and the house is really modern with a lot of connected technologie inside. Moreover, if you want to do an amazing hike from the villa, you can just leave the house and do the PR19 straight from there to reach Paul Do Mar by feet ! Amazing hike but really physical to come back with the elevation.
An Island Apart - November 2020
Thank you for your nice review Benjamin! :)
Super nice, modern house with a great view of the sea. Very quiet area. The equipment and the int...
Super nice, modern house with a great view of the sea. Very quiet area. The equipment and the interior design is great. We would love to come back.
An Island Apart - November 2020
Thank you for your review Juergen. :)
Casa fantástica! Espaço muito moderno e acolhedor, com todas as faciliades no imóvel. O pôr do so...
Casa fantástica! Espaço muito moderno e acolhedor, com todas as faciliades no imóvel. O pôr do sol visto do jardim ou piscina melhora ainda mais.
An Island Apart - November 2020
Obrigado pelo seu comentário Victor. :)
What a sensational villa in a stunning location!
The COVID stars aligned for us and we spent a r...
What a sensational villa in a stunning location!
The COVID stars aligned for us and we spent a relaxing week enjoying the delights of well-organised Madeira, as well as the villa itself. The property is in a semi-rural location towards the western end of the island - about an hour's drive from the airport and Funchal - with lovely views over hills, countryside and the sea. There's a small bar and local shop within a kilometre that provided us with great local bread and other essentials, and a well-stocked small supermarket a 10 minute drive away. Our main interests lie outdoors, and we found a great variety of well-maintained trails on the island, from leisurely strolls along the levadas (irrigation channels that criss-cross the island) to a challenging hike above the clouds to the highest peak - Pico Ruivo.
The villa itself is really stylish as well as practical in its design, making best use of space inside and out. As well as the mostly open-plan downstairs there's a small lounge area upstairs where you look out through a huge picture window onto the beautiful landscape. The villa is light and airy in the day, cozy in the evenings thanks to a log-burner, and has a well equipped kitchen for mealtimes.
Outside there is plenty of space to sit and relax, with the same great views of hills and sea. It wasn't really swimming pool weather (being December), but we made full use of the hot tub for relaxation after our hikes. Check-in and out processes were well-organised and hassle-free, with good communications from Fabio from the 'Island Apart' team.
In summary, we had a great week at Casa da Maloeira, and would recommend it for anyone looking for some quiet luxury and access to the great outdoors.
An Island Apart - Dezember 2020
Thank you for your wonderful review Michael, it was a pleasure having you here with us. :)
Wonderlust P. - Juni 2022 Portugal Amazing stay! Wish we could live here (that's how great it was)
From the title of this review you can already tell how amazed we were by this stay at Casa da Maloeira. We spent our first days in Madeira here and we wish we never left. This house had everything we needed for a very comfortable stay and the photos didn't disappoint. When we checked-in we were surprised by a tote bag welcoming us and fresh flowers - felt immediately like home. Talking about the view: you can actually see the ocean and the landscape is absolutely stunning. The rooms are comfortable, the kitchen has everything you need, all the amenities were in perfect condition and it felt like all the details were well thought out. 10/10 would stay here again and for a longer period of time, so we can fully enjoy.
Jan-Philippe H. - September 2021 Deutschland The pictures were promising, but this was our worst experience in terms of accommodation ever
Unfortunately, we can't recommend this place to anyone. We've even had health issues due to poor maintenance of the whirlpool!
Positive:
- The property and the house itself are beautiful, the view is great and there is a pool as well as a whirlpool - that's it!
Negative: This is going to be a rather long list...
- The whirlpool caused a hot tub folliculitis among all guests. While some only experienced minor issues my fiancé had severe symptoms. It happened around the 4th day of our stay. While scrolling through the reviews on booking we found that we weren't the only guests that experienced this. Quite shocking that the agency did not properly take care of this issue.
- Cleanliness upon arrival was poor. We took off our shoes and after walking around the house for only a few minutes our white socks were brown. Really?
- There were insects everywhere in the house. Only two windows had fly screens which made it impossible to let windows open during the day or night without inviting all types of insects from the outside
- The bigger bathroom upstairs had two major issues: The shower screen had very poor waterproofing. After every shower half of the bathroom was flooded. The toilet was very prone to clogging. Only a few tissues too much and it was clogged.
- Equipment: For such a modern house the equipment was dissatisfying. There was no dishwasher and only one trash bin for three lavatories. No vacuum cleaner, no AC
- The storage room suffered from a very bad smell and the washing machine made the laundry smell like a wet dog
- WiFi connection was ok in the living room, but poor as soon as you were upstairs or outside in-front of the house (no WiFi at all)
The list goes on... But I don't have enough characters left to fully write my review. Do yourself a favor and stay somewhere else. The house is also located fairly remote and apparently built in a wind corridor with a temperature drop of around 4-5 degrees compared to e.g. Arco da Calheta.
An Island Apart - April 2023
Hello Jan,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it.
You will always be welcome at our properties :)
Great deal for vacation in western Madeira
Really great villa in beautiful landscape setting. We loved everything: whirlpool, nice infinity pool, great terrace with beautiful view, mini-supermercado in foot distance, quiteness, kitchen with good equipement and grill.
Edgar R. - Juli 2021 Portugal O melhor
Foram 4 noites 5 dias de um verdadeiro descanso com todas as condições e um ambiente verdadeiramente relaxante! Muito bom!
Enjoyed our stay
Positive: Pool, Whirlpool, overall House
Ok: Cleanliness, Remote Area
Negative: Nothing
