Davina o. - May 2024 Switzerland Awesome stay, great location just fix up the grouting in the bathtub and it would be perfect.
Positive:
The location was awesome. Really close to everything.
The apartment was really cool and easy to get into. I like the layout of the apartment. I could have a relaxing morning tea while my daughter slept. I also like not having to carry a key with me all over the place.
Negative:
The bathroom could have looked cleaner if the mold on the grouting around the shower stall was cleaned. It gave a grubby feeling.
The air conditioner also stoped working twice but I was able to contact the host. The temperature also didn’t cool down to 17 degrees. We keep waking up feeling really warm and the room turned stuffy.
The shower - it stated of super hot then slowly got warmer and colder so even when the dial was all the way to the hot side - still cold water. Had to get in and out really quickly.
Jolita J. - April 2024 Lithuania No title
Positive:
Miesto centre, vos tik išėjus - kavinės, restoranai, naktį ramu.
Negative:
Trūko balkono
An Island Apart - April 2024
Ačiū už Jūsų atsiliepimą. Džiaugiamės, kad mūsų vieta miesto centre patiko ir kad vertinate ramybę naktį. Dėkojame, kad pasidalinote pastebėjimu dėl balkono trūkumo. Šis atsiliepimas padeda mums tobulėti ir gerinti būsimų svečių patirtį. Viliamės pamatyti Jus vėl.
Pedro F. - April 2024 Switzerland No title
Positive:
L'emplacement très proche de la Marine. Bonne qualité général sur l'ensemble de l'appartement. Le lit principale est top
Negative:
On aurait aimé un peu plus de confort dans le canapé-lit. Le nombre de coussins est vraiment limite. On aime dormir plutôt haut et la aucune chance.
Daniela F. - April 2024 France No title
Positive:
Die Lage mitten im Zentrum war für uns super.
Negative:
Check in und out nur über Codes, also Self-Checkin.
Die in der Wohnung hinterlasenen Tipps sind alle nur kostenpflichtige Angebote.
Die Ausstattung in der Wohnung war "schmuddelig" sowie eine dick verstaubte, künstliche Pflanze.
An Island Apart - April 2024
Thank you for your feedback. I'm glad you enjoyed our prime location. I apologize for any inconvenience you may have experienced during your stay. It is our goal to provide a comfortable and enjoyable experience for all of our guests. Thank you again for your feedback.
Helder M. - April 2024 Switzerland Desiludido com o que esperava .
Positive:
Localização
Negative:
Limpeza, primeiro dia o apartamento estava com bastantes mosquitos o estado do quarto, wc e bastante barulho.
An Island Apart - April 2024
Obrigado pelo seu feedback. Lamento muito que a sua estadia não tenha sido como esperava. A sua opinião é extremamente importante para nós, pois ajuda-nos a melhorar. Lamento sinceramente pelos problemas relatados na limpeza e no barulho. Iremos tomar medidas imediatas para corrigir esses problemas.
Fico contente que tenha apreciado a localização. A sua satisfação é a nossa prioridade e faremos o nosso melhor para melhorar os pontos que mencionou. Esperamos que nos dê outra oportunidade para mostrar a qualidade que normalmente oferecemos.
Il mio soggiorno in questo appartamento centralissimo è stato semplice e privo di complicazioni g...
Il mio soggiorno in questo appartamento centralissimo è stato semplice e privo di complicazioni grazie alle chiare istruzioni fornite per il check-in. La posizione dell'appartamento è davvero eccellente, essendo ubicato in prossimità di tutti i servizi necessari. La cucina è stata una piacevole sorpresa, fornita di tutto il necessario per cucinare comodamente. L'ambiente generale dell'appartamento era accogliente e pulito, garantendo un'esperienza di soggiorno molto soddisfacente.
An Island Apart - April 2024
Grazie mille per il tuo feedback positivo! Siamo molto felici di sapere che hai apprezzato il tuo soggiorno presso il nostro appartamento e che hai trovato tutto a tuo agio e comodo. Ci impegniamo sempre per fornire il miglior servizio possibile ai nostri ospiti e siamo contenti di sapere che le nostre istruzioni per il check-in sono state chiare e utili. Siamo anche lieti che tu abbia apprezzato la posizione centrale e le comodità della cucina. Grazie ancora per aver scelto An Island Apart, non vediamo l'ora di accoglierti nuovamente in futuro!
Agnieszka K. - March 2024 Poland No title
Positive:
Świetna lokalizacja, wszędzie blisko, przy apartamencie knajpki ze smacznym jedzeniem.
Negative:
Apartament 1C nie powinien być udostępniany dla gości. Drzwi do łazienki nie dało się zamknąć, był problem z framugą, co powodowało dyskomfort, trzeba było korzystać z łazienki przy uchylonych drzwiach. Obsługa nie reagowała na nasze zgłoszenie problemu. Sofa na której spała trzecia osoba, była zarwana i niewygodna. Wielkość apartamentu raczej na 2 osoby, przy rozłożonej sofie ciężko było się poruszać.
An Island Apart - March 2024
Dear Angnieszka thank you for your feedback. We are glad that you appreciate our great location and the tasty food in the nearby pubs.
We are sorry that you encountered problems during your stay. We apologise for the inconvenience related to the bathroom door. Your information is valuable to us and we will work to improve this aspect in our facilities.
We are sorry that the sofa bed did not meet your expectations. Your comments regarding the comfort and size of the flat are very important to us and we will do our best to improve these areas.
Thank you again for your feedback and we hope you will give us another chance to prove that we can better meet your expectations.
An Island Apart
Great location and ideal for getting to local attractions. Quite a small apartment but fine for 2...
Great location and ideal for getting to local attractions. Quite a small apartment but fine for 2 people who are out exploring most the time anyway. Yes, it is noisy from the street with traffic and restaurants right outside but double-glazing helps and it was ok for sleeping. I found the bed mattress very firm, some people will like this but it was not great for me.
The apartment has a sofa bed in the lounge, unfortunately this is not comfortable to sit on and tries to unfold itself.
The bathroom door would not close properly, this has been mentioned to the manager now so hopefully will be fixed soon.
All in all, a good location and fine for a few days.
Robert M. - February 2024 Great location, supplied as advertised, nice restaurants everywhere
Great location, supplied as advertised, nice restaurants everywhere
An Island Apart - February 2024
Hello Robert,
your positive feedback truly brightens our day! Whenever you decide to return, our properties will be eagerly awaiting your next visit.
Ian S. - February 2024 Canada The apartment is fabulous, great location, close to parks, entertainment, restaurants, etc. and y...
The apartment is fabulous, great location, close to parks, entertainment, restaurants, etc. and yet nice and quite/private - you couldn’t ask for better. Loved Funchal, the ambiance, safe environment. So glad I added this destination to my list of places to see in Portugal & Spain. Do yourself a favour and add it to your itinerary - it’s well worth it and stay in the same beautiful apartment as we did.
An Island Apart - March 2020
Thank you for your great review Ian. :) We hope to see you again!
Alistair G. - February 2024 United Kingdom This a well appointed apartment that is very central, clean and modern. We really enjoyed our sta...
This a well appointed apartment that is very central, clean and modern. We really enjoyed our stay and found the bed to be comfortable. We recommend this apartment and would stay here again.
An Island Apart - March 2020
Thank you Alistair for your nice review! We hope to see you again someday!
Jose M. - February 2024 Portugal No title
Positive:
No comment
Negative:
No comment
An Island Apart - February 2024
Jose your positive feedback means a lot to us, and we're pleased that you had a good stay. You're invited to return whenever you like, and we eagerly await your next visit.
Very well located apartment in the centre of town, over a wonderful Italian restaurant and really...
Very well located apartment in the centre of town, over a wonderful Italian restaurant and really close to many others. Couldn’t choose a better location!
We booked the airport transfer through them which was great value and couldn’t fault
There was no hair dryer and they soon delivered a new one!
An Island Apart - January 2024
David thank you for the wonderful review! We strive to offer the best experience, and we're glad it reflected in your stay. Come back soon!
Matias G. - December 2023 Everything great!
Everything great!
An Island Apart - December 2023
Hello Matias,
Thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
Gilda M. - November 2023 Italy No title
Positive:
Ottima posizione in centro a Funchal a 5 minuti a piedi dal lungomare, appartamento carino, pulito e arredato con tutto il necessario per un soggiorno breve. Doccia spaziosa e acqua calda che esce immediatamente!! Top!!! Ottimo il livello di insonorizzazione degli infissi verso l'esterno.
Negative:
Il phon non funzionava, il lavandino in bagno è davvero eccessivamente piccolo, ma sono solo dettagli. Peccato manchino una lavatrice e uno stendino, altrimenti sarebbe un appartamento da 10/10.
An Island Apart - November 2023
Hello Gilda thank you for sharing your detailed feedback with us. Your input is highly valued. We are delighted to know that you had a great stay, and you're always welcome at our properties.
Besiana M. - November 2023 the location of the appartement was very good, wakable distance from a lot of places, the check-i...
the location of the appartement was very good, wakable distance from a lot of places, the check-in was smooth and instructions were clear.
here are a list of things i didn't like:
the appartement needs maintenance, there is mold in the bathroom, the shower leaks to the bathroom floor and there is not enough ventilation for the whole appartement. it smells moldy.
the hairdryer needs to be replaced beacuse it does make a strange noise and it smells like burn.
the sheets were not clean, the pillow cases were yellow and you could see stains from the matress.
i got a bad skin rush in both of my arms during my stay for 2 days here (after a week visiting the whole island, so i let you do the math).
An Island Apart - November 2023
Hello Besiana we appreciate your thorough feedback, which is crucial for our ongoing improvement efforts. Rest assured, we will address the issues you've raised as soon as possible. Please know that you're always welcome at our properties.
Igor T. - November 2023 Denmark No title
Positive:
No comment
Negative:
No comment
An Island Apart - November 2023
Hello Igor we're grateful for your positive feedback, and we're delighted that your stay was enjoyable. Our properties are open to you at any time, and we can't wait to have you as our guest once more.
Perfect place in an ideal location for an amazing price! Would book with them again!
Perfect place in an ideal location for an amazing price! Would book with them again!
An Island Apart - October 2023
Hello Israel,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Franziska H. - October 2023 Die Unterkunft war super zentral gelegen und war auch wie beschrieben. Leider gab es Schimmel in ...
Die Unterkunft war super zentral gelegen und war auch wie beschrieben. Leider gab es Schimmel in unserem Bad
An Island Apart - October 2023
Hello Franziska thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issue you mentioned and fix it. You will always be welcome at our properties.
Franziska H. - October 2023 Gut gelegene Ferienwohnung mit kleinen Mängeln
Check-In war super einfach und die Wohnung liegt in einer sehr guten, zentralen Lage.
Die Wohnung ist schön sauber, jedoch ist in unserem Bad Schimmel gewesen. Für die kurze Zeit störte uns dies nicht groß, jedoch wäre es trotzdem deutlich schöner ohne.
Ansonsten ist die Ausstattung top sowie der Kontakt mit dem Kundenservice.
An Island Apart - October 2023
Hi Franziska we're grateful for your positive feedback, and we're delighted that your stay was enjoyable.
Our properties are open to you at any time, and we can't wait to have you as our guest once more.
jennifer m. - October 2023 United States No title
Positive:
The location was very nice.
Negative:
There is a huge problem with black mold. Didn’t notice it on arrival, so must have had a very fresh coat of paint, the next morning the mold had bled through the fresh paint job. Also, I would never put TP in a toilet in Portugal, being very aware of the standard rules of no paper in toilets. But we had to fill the toilet bowl to flush toilet with each use, it wouldn’t refill. Not a very good stay! Only there a couple days, and Madeira was super cool and made up for the not so comfortable stay. I won’t post pictures of the black mold at this time, but hope owners read this post and address the very serious issue.
An Island Apart - October 2023
Hello Jennifer,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
Ferran P. - October 2023 Spain Con cariño y buena supervisión todo se puede mejorar
Positive:
La ubicación. También resultó interesante la información que había en el propio edificio sobre la calle
Negative:
El apartamento asignado además de estar situado muy bajo (ruidos de la calle) no estaba en óptimas condiciones, especialmente la ducha del baño que perdia agua por debajo y por ello tenía la puerta dañada. Y ya se sabe a usar las toallas que después habíamos de limpiar en el cuarto común.
Falta de preparación del apartamento contra mosquitos
An Island Apart - November 2023
Hello Ferran, thank you for your feedback, being an apartment in the city of Funchal there is indeed some street noise during the day. The issues with the shower are indeed unfortunate and we are doing some work in the apartment to fix this issue.
Madeira having a tropical climate is prone to bugs unfortunately. We hope to see you soon, An Island Apart
Oscar V. - September 2023 The place was nice and clean. The neighborhood good as well, close to restaurants, walkable area,...
The place was nice and clean. The neighborhood good as well, close to restaurants, walkable area, near parking lots in case you rent a car.
An Island Apart - September 2023
Hello Oscar,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Alexandra D. - September 2023 United Kingdom Okay
Positive:
The location was great, as were the amenities. It was great having the kitchenette and I felt it was big enough for us for the week.
Negative:
There was a large patch of mould in the bathroom, which went right up the doorframe. We also later found some behind the air conditioner, which meant it was pushing our the spores when it was on. There was multiple mosquitos in the room when we arrived, which meant we got bitten many times during our stay. The door with the code was also difficult to use, as it didn’t always lock properly. Cushions were lumpy and poor quality. The whole place seemed like it was a bit run down, although it was clean (with the exception of the mold)
An Island Apart - November 2023
Hello Alexandra, we are glad that you enjoyed your time in Madeira. As per the issues mentioned we have taken this up with the building manager and a major intervention as been scheduled in order to fix this for future guests. As per the Mosquitos, these are quite normal in our Tropical Island. We hope to see you soon. An Island Apart
Utolsó pillanatban is be tudtuk foglalni,gyors válasz és könnyű bejutás.
Utolsó pillanatban is be tudtuk foglalni,gyors válasz és könnyű bejutás.
An Island Apart - September 2023
Hello Mika,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Helena F. - August 2023 Portugal Não recomendo
Positive:
Localização
Negative:
Barulho . Base do chuveiro entupida. Mosquitos . Sofá cama não confortável.
An Island Apart - November 2023
Olá Helena, obrigado pelo seu feedback. Ficamos contentes que tenha gostado da localização, localização que estando no coração da cidade sofre realmente de algum barulho como em todas as cidades. Relativamente aos mosquitos, o clima tropical da Madeira e o calor são realmente perfeitos para que os insetos sejam abundantes e difíceis de controlar. Lamentamos que o sofá cama não tenha sido do seu agrado, iremos passar este feedback ao proprietário.
Relativamente à base de chuveiro, aquando da informação do problema este poderia ter sido resolvido na hora por um membro da nossa equipa móvel. Esperamos vê-la em breve. Melhores cumprimentos An Island Apart
Francisco S. - August 2023 Spain Buen apartamento sin buen mantenimiento, con deterioros. Limpieza superflua. Faltaban servicios
Positive:
No comment
Negative:
El deterioro del marco de la puerta del baño era desagradable por presentar moho negro y pudrición, filtraciones de agua en el suelo y riel de la cortina roto (fue reparado un día después de nuestra llegada tras llamar) Inadmisible que se entregue un apartamento para ocupar con estos deterioros tan evidentes. Nada puedes hacer porque no había posibilidad de cambio. Además la suciedad debajo de la cama era abundante: mucho polvo y restos sólidos
An Island Apart - November 2023
Hi Francisco.
Thank you very much for your comments. They are always very important to us.
Regarding the issues that you found during your stay, we're sorry to hear about them. However, we were very quick to handle the problem with the door and we could quickly resolve the cleaning problem and fix the situation if you had reported it to us during your stay. Once again, we are sorry that you found these problems, but our team is always ready to resolve unforeseen problems as fast as possible.
Amit K. - August 2023 United Kingdom No title
Positive:
No comment
Negative:
No comment
An Island Apart - August 2023
Hello Amit,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Very good location, central and great restaurants near by. Street could be a little noisy at nigh...
Very good location, central and great restaurants near by. Street could be a little noisy at night. Air con was good and when windows were closed the sound proofing was very good.
An Island Apart - July 2023
Hello Padraig,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Mariola P. - July 2023 United Kingdom No title
Positive:
No comment
Negative:
No comment
An Island Apart - July 2023
Hello Mariola,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Rui O. - June 2023 Portugal No title
Positive:
No comment
Negative:
No comment
An Island Apart - July 2023
Hello Rui,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Apartment was easy to find. Very clean and easy to check in and check out.
The building having a...
Apartment was easy to find. Very clean and easy to check in and check out.
The building having a washing/dryer made it even better!
An Island Apart - June 2023
Hello Mathew,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
a lovely place to stay. nice, clean and modern.
a lovely place to stay. nice, clean and modern.
An Island Apart - June 2023
Hi Chris. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Patricia C. - May 2023 Portugal Localização
Correu tudo ok!
An Island Apart - October 2023
Olá Patricia, gratos pela sua preferencia, ficamos felizes que tenha gostado da sua estadia, esperamos poder recebe-la em breve.
Patricia C. - May 2023 Portugal No title
Positive:
No comment
Negative:
No comment
An Island Apart - October 2023
Hello Patricia thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Renato A. - April 2023 Portugal No title
Positive:
No comment
Negative:
O apartamento 1C está logo acima do restaurante e para um casal idoso é muito ruim. Felizmente consegui trocar por um no 3 andar e aí as coisas ficaram excelentes.
An Island Apart - October 2023
Hello Renato,
Thank you so much for your feedback, it’s really important for us to improve each day.
You will always be welcome at our properties :)
Es una estancia linda, segura y céntrica. Me hubiese gustado que la Tv fuese smart y que hubiese ...
Es una estancia linda, segura y céntrica. Me hubiese gustado que la Tv fuese smart y que hubiese lavadora y secadora.
An Island Apart - July 2023
Hello Rosa,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Great location. Comfortable bed.
Great location. Comfortable bed.
An Island Apart - April 2023
Hello Emily,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Exactly what we were looking for. A good base for restaurants, cafes and very short walk to the ...
Exactly what we were looking for. A good base for restaurants, cafes and very short walk to the waterfront
An Island Apart - April 2023
Hello Shaun,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Gostamos muito da experiência, a localização é excelente e o apartamento estava limpo. Não conhe...
Gostamos muito da experiência, a localização é excelente e o apartamento estava limpo. Não conhecemos pessoalmente o proprietário mas as informações fornecidas ajudaram na estadia. Havia uma pequena fuga de água na base da banheira que nós obrigou a limpar todos os dias e o sofá cama era desconfortável. No geral, recomendamos.
An Island Apart - March 2023
Hello Tugba, thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
PETER S. - March 2023 United Kingdom No title
Positive:
No comment
Negative:
No comment
An Island Apart - March 2023
Hello Peter,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Lara H. - January 2023 Slovenia No title
Positive:
No comment
Negative:
No comment
An Island Apart - January 2023
Hi Lara. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Denis H. - January 2023 Germany Für zwei Nächte war es okay.
Positive:
Die Lage - sehr Zentral - hat natürlich ihre Vor- und Nachteile.
Nachteil war definitiv Nachts die teilweise extreme Lautstärke durch Urlauber, Autos, Gastronomie und einem Mitbewohner über uns, der immer nach 22 h meinte, er müsste seine Wohnung komplett umräumen... Der schob dann wie wild seine Klamotten hin und her. Das war schon - vorsichtig ausgedrückt
- sehr seltsam...
Die Fenster waren zwar gut, aber trotzdem war es sehr laut. Ohropax habe aber ein wenig geholfen.
Vorteil: Aufzug! Moderne Einrichtung, Kaffeemaschine, die wir aber nicht benutzt haben (löslicher Kaffee hatten wir gekauft).
Negative:
Rolläden an den Fenstern oder bessere Vorhänge anbringen.
Abfluss im Bad lief relativ schlecht ab.
Das Wasser war bei der dritten Person nicht mehr heiss zum Duschen.
Schimmel im Bad beseitigen.
Schlechte Parkplatz Situation.
Für das Parkhaus direkt um die Ecke haben wir über Nacht 30,- € bezahlt.
An Island Apart - January 2023
Hi Denis. Many thanks for your feedback. You will always be welcome at our properties and we are looking forward to see you soon.
Very good accommodation in the city center, clean, close to everything you need. Has both washing...
Very good accommodation in the city center, clean, close to everything you need. Has both washing machine and dryer which is very helpful
An Island Apart - January 2023
Dragos we are glad you enjoyed. You will always be welcome at our properties :)
Jenni U. - December 2022 Finland No title
Positive:
No comment
Negative:
No comment
An Island Apart - March 2023
Hello Jenni,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Très bon emplacement. Logement conforme aux photos.
Très bon emplacement. Logement conforme aux photos.
An Island Apart - December 2022
Cathy we are glad you enjoyed. You will always be welcome at our properties :)
Janira M. - December 2022 Spain buena ubicación pero no se puede descansar
Positive:
ubicación
Negative:
no tenía cortinas para poder descansar. entraba la luz y encima había iluminación navideña así que era imposible domir. tuvimos que poner mantas y toallas para poder taparlo. el sofá cama imposible dormir ahí.
Justyna S. - December 2022 United Kingdom Great stay with one but
Positive:
Apartment was large, clean and comfortable. Kitchen is well equipped and has all the stuff needed for a short stay. Wifi works well, I was able to work remotely for the whole duration of my stay without any issues.
Negative:
The noise. I was super unlucky to have upstair neighbours who chose to move their furniture from 7am up until midnight every fricking day. I have contacted the manager of the apartment about it who promised to speak to them but that did not bring any change of the behaviour so I have spent most of my stay wearing earplugs. Not ideal. Also the street this apartment is located on is quite busy (especially during the weekend) so you need to consider that as well.
Alex S. - November 2022 United Kingdom No title
Positive:
No comment
Negative:
No comment
Ronaldo D. - November 2022 10 out of 10
10 out of 10
An Island Apart - November 2022
Ronaldo thank you so much. You will always be welcome at our properties :)
Ronaldo D. - November 2022 Great location, very private and clean
As described in the title, 10 out of 10
malcolm t. - November 2022 United Kingdom All good!
Excellent location for the historic city; within walking distance of all the city sites etc. The apartment was fine and had everything we needed. Only negative is that there is absolutely no outside space (we stayed in 1c).
Amrik V. - November 2022 United Kingdom generally very good. would recommend as a place to stay in central funchal
Positive:
very easy access. good location. nice welcome pack. felt safe. nice shower.
Negative:
no issues overall. shower sometimes went cold
An Island Apart - November 2022
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
You will always be welcome at our properties :)
Norbert B. - October 2022 Nice location in the center. Everything as described: a good spot to explore Funchal and Madeira
Nice location in the center. Everything as described: a good spot to explore Funchal and Madeira
An Island Apart - October 2022
Norbert we are glad you enjoyed. You will always be welcome at our properties :)
Agnieszka J. - October 2022 Poland No title
Positive:
No comment
Negative:
No comment
Nicole r. - October 2022 France No title
Positive:
son emplacement
les codes pour accéder a l'appartement
suffisamment grand pour 3, le canapé est confortable et le cagibi bien utile
le bon isolement des fenêtres pour le bruit
Negative:
pour les séjours d'une semaine, pas de changement de serviettes de bain, un seul torchon, pas assez de savon, vraiment juste en papier toilette
felicity L. - September 2022 New Zealand We loved our stay here for 8 days it was so handy to everything. Good communication
Positive:
The location was very central with supermarket, cafes and restaurants very close.
Services shared for rubbish and washing machine very good.
Host available by phone or txt, great English.
Negative:
There some small issues which we contacted the host about they sorted them quickly for us.
The office across from the window meant we had the curtains pulled for privacy a lot.
JOSE L. - September 2022 Spain No title
Positive:
Excelente ubicación
Bonito apartamento
Limpio
Con todo para cocinar si te hace falta
Baño amplio
Negative:
El sofá es algo incómodo.
No lo usamos como cama,.pero sentarse es algo incómodo y es necesario para poder descansar después de pasearte por toda la isla
Sophia D. - September 2022 Germany No title
Positive:
No comment
Negative:
No comment
MARIO M. - September 2022 Brazil MarVilhosa
Positive:
Da localização. Bons restaurantes acesso facil a transporte. E o apartamento muito agradável.
Negative:
No comment
magali t. - September 2022 France No title
Positive:
No comment
Negative:
No comment
Philippe L. - September 2022 France appartement confortable tres bien situe
Positive:
No comment
Negative:
No comment
Ferdinand H. - September 2022 Germany No title
Positive:
No comment
Negative:
No comment
rachel b. - September 2022 France Parfait
Positive:
L’emplacement ideal en plein centre ville. Une déco sobre et agréable.
Negative:
Le lit du canapé dans le salon n'était pas très confortable, seul bémol.
David B. - September 2022 Czech Republic Nice and clean apartment in the heart of Funchal
Positive:
Very nice and clean place located just in the center of Funchal, so everything is in a walking distance from here. There are many restaurants and bars nearby, so as a big shopping center La Vie. So everything you need right next to the apartment.
Negative:
Apartment is located on a busy street, so there is quite a lot of noise coming from the street. Even at night (around 23:00) either street cleaning or dustmen can surprise you with some noise.
Jacek S. - September 2022 Poland No title
Positive:
Nice, modern apartment located in the center of Funchal. Everything is new and clean. Quick and easy check-in and check-out.
Negative:
No comment
Stephane C. - September 2022 France No title
Positive:
No comment
Negative:
No comment
Rienk V. - September 2022 United Kingdom very enjoyable
Positive:
lovely space and location excellent.
Negative:
shower did not drain properly
Peter A. - September 2022 Germany angenehm
Positive:
die zentrale Lage
Negative:
Bad und Duschkabine
DAVID L. - September 2022 France No title
Positive:
No comment
Negative:
No comment
andrew p. - September 2022 France i wouldn’t recommend this apartment… noisy, dark & overlooked. We went out every evening as the apartment wasn’t a p
Positive:
Central location
Negative:
Noisy …. particularly noise from apartment above, due to construction on the building. Very overlooked by building opposite so kept curtains closed all the time.
Geoffrey P. - September 2022 United Kingdom Good but unlikely to return.
Positive:
Great location, nice flat with all facilities.
Negative:
We could only shower in afternoon/evening as the hot water seemed to take a while to wake up!
The flat is managed by remote control. We had a couple of minor issues (faulty door handle and no toilet rolls) which were dealt with within 24 hours, but communication was confusing (lots of different numbers) and impersonal.
Katarzyna D. - September 2022 Poland No title
Positive:
No comment
Negative:
No comment
Maria N. - September 2022 Portugal Perfect location
Positive:
The location was perfect, the stove was nice and bathroom was really good
Negative:
I wish it had a dishwasher and that it was easy to dry clothes but I guess it’s a problem of the humidity and weather of the country
Janina E. - September 2022 Germany No title
Positive:
No comment
Negative:
No comment
Catarina F. - September 2022 Portugal No title
Positive:
No comment
Negative:
No comment
Sabrina D. - September 2022 Germany Nice apartment in the heart of Funchal
Positive:
A very nice apartment in the heart of Funchal. The apartment is perfectly located in the city center so that you get quickly to where ever you want. Everything you need can be found within walking distance.
There are a few small cosmetic repairs that could be done, but beside that it is very cozy and I felt very comfortable during my two-week-stay.
The service of An Island Apart is also very good and fast. One day after I reported an issue a service employee was at my door. Thanks for having me!
Negative:
Due to the narrow street in front of the house it can be quite loud in the apartment. This may be important for people who also have to work during their stay. But the windows are quite good and keep most of the noise outside.
No possibility to park your car except for a parking garage.
Cristiana P. - September 2022 Portugal No title
Positive:
No comment
Negative:
No comment
Gilles M. - September 2022 France Very Good Quality
Positive:
That was a great apartment! Well designed, clean, couldn't be more central, efficient AC system, quiet once the doors are closed, comfy bed and a big + for the kitchen as you will find more than the average necessary things for cooking which really helps feeling like at home. I definitely recommend it : )
Negative:
No comment
Arkadiusz W. - September 2022 Poland No title
Positive:
No comment
Negative:
No comment
Jessica G. - September 2022 Portugal Estadia Funchal
Positive:
Excelente localização e essencial para estadias curtas.
Negative:
O ar condicionado não funcionava.
Não dispõe de estacionamento.
Eamonn G. - September 2022 Malta Disappointed
Positive:
Nice design. Warm welcome. Great welcome pack with local delicacies.
Negative:
In January it's cold at night. The heating stopped working on second last day. They did not fix it. They did not put in a temporary heater (eur20 at Carrefour). Just 'sorry'. That's not enough. We paid more at time of booking to have heating. They didn't provide the heating. But also did not respond to our request for partial refund (to compensate for us having to buy small heater). In our book not OK. If we pay for something, we expect to get it. It's not reasonable to pay for something and not get it.
Gary D. - September 2022 United Kingdom Great location. Everything in apartment just right.
Positive:
Very comfy all through
Negative:
The wifi wasn't working.
A couple of bulbs had gone
The only things wrong were not a problem for us
Nadezhda A. - September 2022 Bulgaria Location
Positive:
Location - in the heart of the city, close to everything, shops, supermarket, restaurants and cafes.
Negative:
There was another building a few meters away from the windows of the flat, so we didn't see much more than the building across the street. It was dark and there were mosquitos day and night, that we could not deal with, no matter what means we tried. It was also extremely noisy even at night - the restaurant downstairs, people in the street, construction work and garbage trucks - all next to you and the noise stopped only in the early mornings.
felicity L. - September 2022 New Zealand Spacious central appartment
Loved the central location. Had all we needed. Good communication from start to finish
I stayed here with my dad and we both loved it! There are multiple restaurants only a short walk ...
I stayed here with my dad and we both loved it! There are multiple restaurants only a short walk away, and we didn’t realise the street we were on is one of the oldest streets in Madeira! It was clean, tidy and the host were very quick to reply and great at giving suggestions! Highly recommend.
An Island Apart - August 2022
Oliver we are glad you enjoyed. You will always be welcome at our properties :)
Positief:
Sfeervol appartement. Fijne ruimtes. Hele fijne locatie, alles om de hoek: supermarkt, ...
Positief:
Sfeervol appartement. Fijne ruimtes. Hele fijne locatie, alles om de hoek: supermarkt, goede restaurants, winkels, parken.
Wasmachine en droger voor gezamenlijk gebruik.
Voldoende keukenspullen
Koffie, filters, olie, peper en zout stond in keukenkastje
-nadeel:
Slechtzittende slaapbank.
Koud water in keuken en douche. Ik denk dat boiler defect was. (wel kleine financiële compensatie voor gehad)
Hard dichtklappende voordeur van gebouw.
Communicatie niet altijd adequaat.
An Island Apart - February 2022
Hetty thank you for your feedback. As you mentioned, we tried our best to compensate. We will take your opinion into account and try to improve. You will always be welcome at our properties. Thank you :)
Alexandru G. - August 2022 If you are searching for a beautiful accomodation in the hearth of the city, that's the place to ...
If you are searching for a beautiful accomodation in the hearth of the city, that's the place to go! Everything was like in the pictures and the host was very responsive and helpful. Maybe you will have a hard time with smart door lock until you get used with it :)
An Island Apart - October 2021
Fantastic guest!!
Strongly recommend hosting *
Thank you Alexandru
Michaela S. - August 2022 Everything perfect :)
Everything perfect :)
An Island Apart - October 2021
Thank you Michaela :)
Hope to host you again!
Lovely apartment close to everything very good location.
Lovely apartment close to everything very good location.
An Island Apart - August 2021
Thank you so much for your review!
A wonderful stay! Would recommend!
A wonderful stay! Would recommend!
An Island Apart - December 2020
Thank you for your review Annabel. :)
Katharina T. - August 2022 Perfect location right in the city center, the place was eqipped with anything one could wish for...
Perfect location right in the city center, the place was eqipped with anything one could wish for. Especially great if you want to cook at home once in a while. Communication went well and we loved how cozy and like home it felt. Huge fan of the sliding door between the bedroom and the salon. Made our stay in Madeira even more wonderful.
An Island Apart - March 2020
Thank you so much for your wonderful review, Katharina ;) We're glad you liked it and hope to see you again someday.
Very nice and clean apartment. Good communication with Travel to Madeira. And in the best neighbo...
Very nice and clean apartment. Good communication with Travel to Madeira. And in the best neighbourhood for visiting the city. Nice restauarants in the streets: Olives and Arco.
An Island Apart - February 2020
Thank you so much for your wonderful review ;) We're glad you liked it and hope to see you again someday.
This is a great place to stay in the downtown core. Very close to everything. The noise is notice...
This is a great place to stay in the downtown core. Very close to everything. The noise is noticeable when the windows are open. It’s equipped with a washer and dryer in a common area, which was really appreciated.
An Island Apart - February 2020
Thank you Rob for your nice review! :)
A nice, clean place in a great location smack dab in the middle of the city. A walk away from the...
A nice, clean place in a great location smack dab in the middle of the city. A walk away from the harbour, the nearest supermarkets and some good restaurants. If you reserve any activities and tours, most of those can pick you up pretty close to where you live, so that's a big plus as well. All in all we enjoyed our stay and the island!
An Island Apart - February 2020
Thank you for your review Andrey.
The apartment was very clean and in a good location in old town. The apartment has nice details a...
The apartment was very clean and in a good location in old town. The apartment has nice details and the host even provided handy things like salt, pepper, shampoo, etc. In general it's not noisy, only if you leave the window open, the street could be a little loud as it is cobblestone pavement.
An Island Apart - November 2019
Thank you Cordula for your nice review! We hope to see you again! :)
Really nice apartment in a great location. The hosts let us check in early and were very helpful....
Really nice apartment in a great location. The hosts let us check in early and were very helpful. Couldn’t recommend it more.
An Island Apart - November 2019
Thank you Ellie for your review! :)
Elizabeth C. - August 2022 We loved this apartment! It was very clean and new. I loved the look of the apartment, it was jus...
We loved this apartment! It was very clean and new. I loved the look of the apartment, it was just beautiful! The location is great because you were just down the block from a ton of amazing restaurants! They even recommended a closeby and affordable parking lot for our rental car. Everything was just perfect!
An Island Apart - July 2019
Thank you Elisabeth for your sweet review. We hope you can visit us again!
Great place.
Great place.
An Island Apart - April 2019
Thank you Vasco for your review. We hope to see you again!
Accueil très chaleureux malgré notre retard et Joao nous a indiqué quelques bonnes adresses
Accueil très chaleureux malgré notre retard et Joao nous a indiqué quelques bonnes adresses
An Island Apart - April 2019
Merci pour votre gentil commentaire Alain. Nous espérons vous revoir. :)
Apartamento muy acogedor en el centro de Funchal. Es un poco mas pequeño de lo que parece en las ...
Apartamento muy acogedor en el centro de Funchal. Es un poco mas pequeño de lo que parece en las fotos pero esta muy limpio y muy bien cuidado! Lo recomiendo
An Island Apart - November 2018
Hola Antonio, gracias por su comentário. Esperamos volver a verlo. Un saludo.
Sophia D. - July 2022 Germany Nice apartment right downtown.
We had a really nice stay. It's small, but really cool furniture, walking distance to everything.
We had an issue with the shower and it got solved straight away after texting them.
The only negative thing is, that it is really loud outside day and night (as we had the 1st floor, windows to the street).
Jacek S. - June 2022 Poland Excellent apartment in perfect location
Nice, moden apartament located in the center of Funchal. Everything is clean and new. Quick and easy check-in and check out.
Birgit H. - March 2022 Germany charming place
The apartment is well located in the center of Funchal, nicely arranged but very loud. Not from the street but inside the house and other apartments.
Sleeping was only possible with ear wax.
Maria N. - October 2021 Portugal Perfect location
The apartment was ideally located! Perfect for visiting the downtown, had a mall near by (to go grocery shopping and buy anything like hats, shoes for the beach, etc), bakeries and restaurants. Just parking is a bit expensive and not easy to find spots durning the week at working hours. And if I can suggest anything to the owners of the apartment..please add in a dishwasher. Everything else is perfect!
Catarina F. - September 2021 Portugal Great location for a couple
We loved our stay at Downtown Funchal Apartments. The location is great and so is the apart.
Sabrina D. - August 2021 Germany In the heart of Funchal
The apartment is perfectly located in the city center so that you get quickly to where ever you want. Everything you need can be found within walking distance.
The street in front of the house is quite loud, but the windows keep the noise outside. Very good wifi, with good quality still in the Hamburgueria, so that I could also work from there :-)
A few small cosmetic repairs could be done in the apartment, but beside that it is very cozy. I felt very comfortable during my two-week-stay. Only the mattress was too hard for me.
The service of An Island Apart is also very good and fast. One day after I reported an issue a service employee was at my door. Thanks for having me!
David B. - July 2021 Czech Republic Nice and clean place in heart of Funchal
Very nice and clean apartment located right in the city center. The only downside is a very busy and sometimes noisy street outside the apartment.
Fabien L. - May 2021 Switzerland Very nice apartment, great location, good service
The apartment is very nice and convenient, ideally located inside Funchal. Service is great with very short response time to our questions. Absolutely recommended!
jose s. - February 2021 Portugal Good
Very central and modern and complet
Nice small apartament
Nice apartment i centrum Funchal. Good clean and with comfortable bad. It isn't big, but cozy. It's close to restaurants, busses and Marina.
Gilles M. - October 2020 France Great !
Well designed, central, clean and quiet!
Leonie M. - November 2018 Germany Great appartment for our Madeira trip
Nice, tidy appartment which is located directly in the city centre! Only a few minutes to the ocean and lot of restaurant around. Would definitely come back!
S. - October 2018 Germany Great Apartment
The apartment was excellent, i.e.:
- Located in a narrow but fairly quiet just one lane downtown street, close to various nice to very good eateries. However, no parking slots for rental cars close by. Nicest little park of Funchal around the corner.
- Access directly by foot, taxi (dozens of them just around the corner) and car. At daytime by car just for mounting and dismounting due to the one lane in front of the house.
- Cleanliness was perfect however one of the bathroom sewers was smelling which is hard to get rid of I know. The fan couldn't solve that problem totally.
- Appliances like modern washing machine and dryer as well as detergent were in the house. The modern air condition just blew towards the bed. TV just cable which made it hard to find acceptable stations.
- Kitchen is equipped with all basics besides a dishwasher. Eating table with four chairs. Mattress seemed new and firm.
The largest (and for me only) con: Management, i.e.:
- Owner obviously didn't file an early mail explaining our arrival and question concerning the offered transfer to the airport. Instead I got several mails just before the trip asking for the arrival. Airport transfer hadn't been reserved either.
- A day before arrival I tried to contact the given phone number. The lady called back and promised to send an SMS when to check-in which I had to ask for once again in the evening.
- Having shown up at the apartment at the given time the named contact person wasn't there and didn't answer her phone either.
- After calling the management again they gave me the entrance codes to the house and the apartment and another lady showed up about 20 min later for doing the check-in.
SZILVIA P. - July 2018 Spain Excellent
Everything was perfect. Thanks.
