In the heart of Funchal - The Mountain Apartment
Apartment in Funchal,
- 4 People
- 2 Bedrooms
- 2 Bathrooms
- 76m²
Apartment for city break, modern style and with a wide mountain view, in the center of Funchal.
The Space
Amenities
- 24 Hour Check-in
- Downtown
- Essentials
- Fire Extinguisher
- First Aid Kit
- Freezer
- Fridge
- Full Equipped Kitchen
- Hair Dryer
- Heating
- Highchair
- Hot water
- Internet
- Iron
- Kettle
- Kids Friendly
- Laptop Friendly Workspace
- Microwave
- Oven
- Parking Included
- Professionally cleaned
- Satellite Or Cable
- Self Check-in
- Smoke Detector
- Smoking Forbidden
- Stove
- Suitable for children (2+ years old)
- Suitable for infants (under 2 years)
- Tv
- Wardrobe
- Washing Machine
- Wine glasses
- Work Desk
Reviews 4.4 (10)
- Arthur P.
Great apartment, big caveats
This apartment is spacious, clean, and well-equipped. It's got a great patio with lovely views. The beds, though, are quite uncomfortable—thin, lumpy, really hard to sleep on. And the access to the apartment involves both a keycard for a gate and a fiddly elevator key. Which leads me to the very poor communication with the staff... The person who checked me in clearly was unfamiliar with the apartment. They said you needed the keycard also to exit the gate, without pointing out the hidden switch to release it; this became a major problem when we checked out following the instructions and left the keycards on the table, and spent a panicked 15 minutes unsuccessfully trying to reach them and figure out how we were going to catch our flight. Another example: there are two elevator banks, and one of them he said "you can't use that one because it doesn't have a key" after trying unsuccessfully to push the button... except you can use the keycard. I also asked before checkin about holding our luggage because our flight was quite early (in fact, I had to ask 2–3 times before getting an answer), and they said that I could leave it in their office, for which they listed the hours, including that it's closed the day we checked in. Finally, they use a really terrible app for managing your reservation, which requires lots of click throughs to get the information about your stay, but has lots of opportunities to upsell you on things for your stay. Overall, I would recommend the apartment, despite knowing the bad bed, but absolutely would avoid any apartment from "An Island Apart" in the future.
September 2023An Island Apart - November 2023
Hello Arthur, Thank you for your comments and your assessment. We're sorry that communication wasn't the best with our colleagues. In fact, we try to resolve all issues related to guests' stay as quickly as possible and with maximum efficiency. Regarding the app, it is constantly being updated and we believe it is getting better and better. Thank you for helping us to improve our services!
- Szimonetta K. (Hungary)
Szimonetta
Everything is OK. The Apartman is a good location, very clean and nice.
July 2023An Island Apart - July 2023
Hello Szimonetta, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
- Alex P.
Great location.
Would stay here again. Hosts were excellent with any questions we had. Allowed for a delayed check out.
June 2023An Island Apart - July 2023
Hello Alex, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
- Andrew J. (Canada)
Funchal at its finest
Very happy to have stayed here to visit Funchal and Madeira
April 2023An Island Apart - October 2023
Hello Andrew thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
- Dionisia H. (United States)
Excellent Location
You couldn't be in a better spot in Funchal. Modern apartment with up to date amenities. Although 2 bedrooms, it is a tight fit for 4 people for more than a week's stay. Support staff are accommodating.
March 2023An Island Apart - March 2023
Hello Dionisia, Thank you for your detailed feedback. It’s really important for us. We will take into account the issues you mentioned and fix it as soon as possible. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
- Jeff L. (France)
Stay in Madeira
Lovely appartment but above the boulevard so really noisy
January 2023An Island Apart - April 2023
Hello Jeff, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
- Janfrid G. (Norway)
We enjoyed our stay
Perfect location, close to everything. The apartment was as we expected. We have enjoyed our stay. Evans
September 2022 - Melanie B.
July 25th aug 5th 2022
I can’t rate this place highly enough, had the most amazing experience from booking, flight transfers, accommodation, communication and location, would absolutely love to stay here again. 5 star from start to finish x
August 2022 - Megan T. (United Kingdom)
May 2022
Great location and lovely apartment - perfect for what we were looking for
June 2022 - Zibi F.
Fantastic stay in the heart of Funchal
If you’re looking to do the sights and sounds of the wonderful island then look no further. This place is perfect
May 2022