The apartment is certainly stylish but some of the amenities need refreshing to return it to the ...
The apartment is certainly stylish but some of the amenities need refreshing to return it to the ‘luxury apartment’ it was once.
The shower and bathroom needs some refreshing it has mouldy mastic around the shower and some rusty fixtures. The shower water pressure was very low and we struggled to get a hot shower for 3 days. The agent was not responsive to a request to rectify until we actually had water leaking through the ceiling in kitchen they then repaired both and gave a 10% refund. Otherwise the apartment is well kept we found there were not sufficient pillows and the beds are quite hard for us. The kitchen and equipment was great everything we needed.
The lounge has a lovely view over the park. The air conditioning in lounge and bedrooms were perfect. There was often an awful smell as you entered the building which came from the bins in a room off the entrance. It is an old traditional building and you should take account of that but It is perfectly located in a wonderful area
An Island Apart - April 2024
Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed the stylish apartment and its wonderful location, as well as the view and the kitchen facilities. Your feedback about the need for refreshing some of the amenities is well-received. We apologize for the issues with the bathroom and for the inconvenience you experienced with the water pressure and response time to your request. We're currently working on improvements in these areas, and we assure you that the issues you raised will be addressed promptly. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with an even better experience in the future.
Marta S. - April 2024 Portugal No title
Positive:
No comment
Negative:
No comment
Axelle D. - April 2024 Belgium Séjour agréable à The Wine Lodges
Nous avons passé une semaine agréable au Wine Lodges. L'appartement est idéalement situé, en face du jardin municipal, à quelques minutes à pied du port, du centre historique et de petits restaurants sympathiques. L'appartement est très vaste, très lumineux, aéré et dans un immeuble tranquille. Il n'est toutefois pas tout neuf; quelques désagréments sont liés à son ancienneté (sanitaires à rénover notamment). La cuisine est refaite, et la buanderie est un plus. La literie est confortable. Attention pour le parking ; le parking du centre commercial voisin n'est pas ouvert le dimanche.
Sarah J. - April 2024 Spain Piso extremadamente sucio y servicio muy pobre: no recomendable.
Positive:
La ubicación y la vista.
Negative:
Llegamos a las 16.00 y nos encontramos con un piso extremadamente sucio: la alfombra del salón estaba cubierta de migas de pan y pelos, junto con un trozo de maíz cerca de la ventana. Las cortinas estaban a punto de caerse y una de las dos habitaciones no estaba lista. A pesar de que Jessica envió al equipo de limpieza que hizo la cama en 5 minutos (quién sabe si tuvieron tiempo de cambiar las sábanas), todo seguía sucio y desagradable. Mandé un mensaje a Jessica para decírselo y mi mensaje se quedó sin respuesta hasta ahora. Decidimos no usar la cocina debido a las condiciones. Además, el cuarto de baño despedía un olor terrible, tan desagradable que no se podía quedar en el piso. Estamos muy decepcionados, llevamos tiempo viajando, pero hacia mucho que no nos había pasado algo parecido. Era como estar en un hostal de mala calidad, pero pagando el precio de un hotel de 4 estrellas. Es una lástima porque, con algunas reformas y más cuidado, el piso podría estar agradable, especialmente con sus balcones que dan a un bonito parque.
An Island Apart - April 2024
Thank you for taking the time to share your experience. I'm truly sorry to hear about the cleanliness issues you've encountered during your stay, and I appreciate your feedback as it helps us to improve our service.
It's completely unacceptable that your requests went unanswered and that you had to experience such discomfort. We take such matters very seriously and I assure you that your comments will be addressed with the housekeeping team.
I'm glad to hear that you appreciated the location and views, as we strive to provide our guests with great experiences in the best settings.
Please accept our sincerest apologies for any inconvenience caused and know that your feedback will be used to ensure that our future guests do not face a similar situation. We hope that you'll give us another chance to provide you with a much better experience.
Robert N. - March 2024 United States VERY POOR VALUE WE also will never rent another apartment managed by An Island Apart!!!
Positive:
NO Breakfast. self catered
Negative:
Poor management by An Island Apart. Only 2 bath towels and no hand towels at apartment on check-in and NO kitchen towels. We called and were told they would deliver more. Had to call again next day and then we got towels. At apartment tidy up the next monday they left ONLY 1 bath towel and very poor cleaning job. NO broom in apartment to sweep up the glass from the wine bottle that fell out of the fridge. Dining ares walls are scuffed up and really need a paint job. Blandy's should be ashamed to have their name on the apartment. extremely poor value at nearly 900 Euros per week!!!
An Island Apart - April 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand your frustration with the lack of towels and the cleanliness of the apartment. Your feedback is very important to us and we will ensure to use it to improve our services for future guests. We regret that the apartment did not meet your expectations in terms of value. We aim to provide a comfortable and enjoyable stay for all our guests and we are sorry that we fell short this time. We appreciate your feedback and will take all necessary steps to prevent these issues from happening in the future. Thank you once again for helping us improve.
Hannah N. - March 2024 United States The space was beautiful and had a perfect location. Wonderful experience!
Positive:
Spacious, great location, wonderful amenities, incredibly convenient
Negative:
N/a
An Island Apart - March 2024
Hannah thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
The accommodation was in an amazing location right in the centre of Funchal. Lovely building wit...
The accommodation was in an amazing location right in the centre of Funchal. Lovely building with loads of character and charm. Very comfortable and met all our holiday needs. Supermarket within 5 minutes for essential supplies and a huge variety of bars and restaurants on the doorstep. We had a private taxi for a day tour round the island which was great value (used the company who An Island use for the airport transfers).
We had a great week and would love to return.
Stephan B. - March 2024 Switzerland Great, but unclean place
Great location, great apartment and very professional agency. However, the appartment is somewhat tired and could do with a solid spring clean. I would not recommend a stay unless the cleaning standards improve.
An Island Apart - March 2024
Thank you for your feedback. We're glad to hear that you appreciated the location and found our service professional. Your comments about the cleanliness of the apartment are taken very seriously and the goal is improve everyday. We're sorry to hear that it did not meet your expectations and we appreciate you bringing this to our attention. We will address this issue with our cleaning team to ensure it does not happen in the future. We're also sorry to hear about the air fresheners. We will make sure to improve our response to such requests. We hope that despite these issues, we'll have the opportunity to welcome you back in the future to provide a better experience.
Liliana S. - February 2024 Esta casa situada no centro é uma experiência por si. Edifício antigo, muito bem localizado, mas ...
Esta casa situada no centro é uma experiência por si. Edifício antigo, muito bem localizado, mas renovado com extremo bom gosto! As áreas são grandes e muito amplas, muito bem iluminado com diversas janelas e varandas. Cozinha bem equipada e camas confortáveis. Gostaria de ter encontrado o espaço limpo com maior cuidado, muitas tapeçarias manchadas e com alguma acumulação de pó. O único detalhe realmente desagradável foi o odor intenso que provém dos encanamentos/ esgoto.
An Island Apart - February 2024
Hello Liliana,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
John N. - January 2024 United Kingdom Funchal Airport Delays
Found you were good people to deal with.
Will not return to Madeira because of the delays at Madeira airport.
We had to wait over an hour just to clear immigration , being elderly we found this both tiring and distressing . The queue's are entirely avoidable by opening up more checkouts.
There were well over 1000 people in the queue and the airport authorities took no action to remedy the situation.
An Island Apart - January 2024
Thank you for sharing your feedback. We're glad to hear that you found us good people to deal with and appreciate your kind words about our communication and staff. We're sorry to hear about the inconvenience you experienced at the Madeira airport. While we don't have influence over the airport procedures, we understand how this has impacted your overall experience. We also regret to hear about the bathroom issue. We appreciate you bringing this to our attention and assure you that we will take immediate action to rectify it. We hope that despite these concerns, you were able to make some good memories during your stay and we hope to have the opportunity to exceed your expectations in the future. Thank you once again for your valuable feedback.
We really enjoyed our stay. The apartment was great and the location perfect.
We really enjoyed our stay. The apartment was great and the location perfect.
An Island Apart - January 2024
Hello Freja,
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority and we can't wait to welcome you back to our properties again soon.
Zahra A. - December 2023 United Kingdom Great location, nicely decorated.
Positive:
Location was excellent. Right in the middle of Funchal. Easy to get where we needed to go good transport links and close to the supermarket and Christmas events
Negative:
Lack of toiletries, Wi-Fi wasn’t great. Not enough plug sockets.
An Island Apart - December 2023
Hello Zahra we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Tatiana S. - December 2023 Spain No title
Positive:
Удобное расположение,отличная,чистая квартира,все удобства
Negative:
No comment
An Island Apart - December 2023
Hello Tatiana we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Casa pulitissima e adatta per 6 persone, ci sono spazi comuni grandi in cui poter trascorrere ser...
Casa pulitissima e adatta per 6 persone, ci sono spazi comuni grandi in cui poter trascorrere serate tranquille in compagnia. C'è un unico bagno ma costruito con separazione degli ambienti in maniera tale da poter essere usato da più persone contemporaneamente avendo un minimo di privacy. Posizione fantastica in pieno centro con affaccio sull'oceano. Si sentono un po' di rumori dalla strada ma assolutamente sopportabili. Self check-in utile con codici di ingresso forniti tempestivamente. Consiglio questo appuntamento per una vacanza a funchal. Ci tornerò.
An Island Apart - November 2023
Hello Mery thank you for sharing your detailed feedback with us. Your input is highly valued. We are delighted to know that you had a great stay, and you're always welcome at our properties.
Ruta L. - November 2023 Lithuania No title
Positive:
No comment
Negative:
No comment
An Island Apart - November 2023
Hello Ruta we're grateful for your positive feedback, and we're delighted that your stay was enjoyable. Our properties are open to you at any time, and we can't wait to have you as our guest once more.
Alison H. - November 2023 Ireland Spacious Apartment in Suberb location.
Positive:
Spacious apartment that is very nicely furnished and up to date. The photos are very accurate. The kitchen is well equipped and the beds are very comfortable. Good pressure in the shower and plenty of hot water. The location is excellent. The Lodges are in the heart of the town facing a beautiful park and within easy walking distance to the supermarket and many wonderful restaurants. It was very quiet at night.
Negative:
This is NOT about the property itself but it was frustrating to be getting mixed messages and communication. The description of property facilities in relation to parking it says - Private Parking is possible at a location nearby (reservation Needed) and costs €5 per day. However when I contacted the property I was told this property doesn’t have a parking place. When I questioned again stating what is on the site I was given the name of two car parks near by but I would have to reserve myself. When we arrived at the Lodges I read in the Welcome/ information folder in regards to Parking- “in case you need a  place in the car park. You must ask us directly so we can provide you with an access card and location plan. This service has a daily cost of €4.50 is also stated that the parking card should always be left in the mailbox of your apartment at the time of checkout.” I called the person responsible for Our check in and she asked me was it already booked. When I say no she told me she would contact the reservations team and they would call me. I heard nothing else further. We did get ourselves sorted with a 24 hour car park 10 minutes walk away for €4 per day. We could have paid €9 per day at the one 2 doors down but it opens 8am to 8pm and we were leaving at 4am on the last day.
An Island Apart - November 2023
Hello Alison thank you for your detailed feedback. Your input is valuable as we strive to improve every day. We'll address the issues you've mentioned promptly, and you're always welcome at our properties.
Luminita B. - October 2023 Stayed for a few days in the second-floor Bual apartment accessible through a very wide stair. Th...
Stayed for a few days in the second-floor Bual apartment accessible through a very wide stair. The apartment is overlooking the Municipal Garden with a gorgeous pink Silk Floss tree in full bloom in October and visible through the big living and main bedroom windows. The apartment is even more spacious than the photos suggest. It has very high ceilings and wide plank floors. The furniture is very comfortable. The A/C temperature is individually controlled in the living room and the 2 bedrooms. The kitchen is well appointed. The free bottle of wine, card and grocery bag were a nice touch. The La Vie Shopping Centre with the Pingo Doce grocery store is only 450m away. The main sites in Funchal are in walking distance. There are many good restaurants in the area. The apartment is very quiet at night. It is very easy to be picked up by organized tours from the entrance. Overall, a very enjoyable stay.
An Island Apart - October 2023
Hello Luminita thank you for your detailed feedback. Your input is valuable as we strive to improve every day. We'll address the issues you've mentioned promptly, and you're always welcome at our properties.
Irakli K. - September 2023 Georgia Perfect 10/10
Positive:
The location is perfect, in front of big Garden in Funchal and is basically in the heart of the city.
The house has an amazing, cozy vibe and has everything you need to have a great stay.
Loved the high ceiling and the well lit rooms with windows everywhere.
Definitely will stay here again if end up in Madeira.
Highly recommended
Negative:
No comment
An Island Apart - October 2023
Hello Irakli many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Etta-Marie M. - September 2023 Der Aufenthalt war ein Traum. Die Wohnung war gut eingerichtet und hatte alles nötige zur Selbstv...
Der Aufenthalt war ein Traum. Die Wohnung war gut eingerichtet und hatte alles nötige zur Selbstversorgung. Man ist gleich im Zentrum von Funchal. Das ist sehr praktisch für viele Aktivitäten von dortigen Anbietern. Wenn man einen reinen Wanderurlaub plant, dann wäre die Wohnung aber falsch gelegen ;)
Wir waren in diesem Apartment sehr gerne und es ist eine top Empfehlung.
An Island Apart - September 2023
Hello Etta,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
Johan B. - August 2023 Netherlands Super appartement op een super locatie
Positive:
Ruim appartement mrt hoge plafonds, met airco, inclusief welkomstpakket met 2 Portugese wijnen. 2 aparte slaapkamers en een slaapbank in de woonkamer. Ruime keuken met eetkamer. En 2 franse balkons.
Negative:
Het complex is iets gehorig. Dus je moet stil zijn en rekening houden met de onderburen. Maar dat is meestal geen probleem omdat je de hele dag op pad bent. Alleen bij binnenkomst kwam een buurman die onder ons zat even langs of we wat zachter konden doen met rondlopen. Zelf geen geluiden gehoord.
An Island Apart - August 2023
Hello Johan,
Thank you so much for your feedback. It’s really important for us to improve each day.
You will always be welcome at our properties and we are looking forward to see you soon 🙂
Beatrix H. - July 2023 Hungary Good choice, I suggest.
Positive:
Well equipped cosy apartman, with large spaces, beautifull windows, comfortable matrasses, and with a really fantastic location. We loved it.!
Negative:
A bit severe smell and crackling parkette. Nothing else.
An Island Apart - October 2023
Hello Beatrix thank you for your detailed feedback. Your input is valuable as we strive to improve every day. We'll address the issues you've mentioned promptly, and you're always welcome at our properties.
Beatrix H. - July 2023 Hungary Lovely apartman ín the centre of Funchal
We loved it ! Well equipped large, cosy apartman with a fantastic location. Bit severe smell from the bathroom but we were easily over itt.
An Island Apart - October 2023
Hello Beatrix thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Rob S. - July 2023 United States Very nice apartment. We would be glad to stay here again.
Positive:
Location was great - across from the beautiful Municipal Gardens. Three blocks from a large Grocery store (Pingo Dulce). Fairly quiet street. Close to many restaurants, taxi stand, and attractions.
We were in the Bual Apartment which is on the second floor with 4 small balconies that look out over the gardens (across the street). The balconies are not deep, so you can stand on them but not put a chair on them). The apartment is very large (especially the living room and master bedroom). It had two bedrooms (king sized bed and two twin/single beds), a long hallway, living room (with a comfortable sleeper sofa (but the leg was broken on one side - we just put some books under it and it was sturdy), one bathroom with a large shower, a dining room, kitchen, and laundry room (washer only).
There were 3 air conditioners (both bedrooms and the living room). I'm a light sleeper (in the room with 2 twin beds) and the air conditioner made a loud noise when it cycled on and off. I had to shut it off and sleep under a thin sheet at night - otherwise I would be startled awake every 5 minutes. The rest of my family did not seem to have this problem with their air conditioners (but they are deep sleepers).
After checkout on the last day we wanted to leave our bags somewhere on the property to have one more day to tour Funchal, but the staff at Blandy's Wine Museum/store didn't seem to have any idea what to do with the bags. The staff were friendly and spoke English well, but maybe no one had ever asked them to store their luggage before? The property is fairly large with several buildings, many rooms, and lots of closets, but they did not offer any place to keep our bags. I found a place on my own (in a room at the bottom of the apartment stairs) which worked for us, but I cannot promise that is was secure, as staff or other guests could gain access to the room. We lucked out and all of our stuff was there when we returned.
Negative:
Loud air conditioner in one bedroom. People in the master bedroom had to walk through the living room to get to the hallway/bathroom. Would not be a problem for some people, but we had someone sleeping on the living room sofa.
An Island Apart - July 2023
Hello Rob,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Marek L. - July 2023 Poland Polecam, ale nie rodzinom z małymi dziećmi.
Positive:
Bardzo blisko nabrzeża portowego, oceanu i jednocześnie starówki Funchal z barami i restauracjami. Winiarnia i sklep z maderskimi winami w odległości do 50 metrów. Olbrzymi apartament z wielkimi pokojami i łóżkami (spokojnie na 6 osób). Super wyposażony: pralka z tabletkami piorącymi, zmywarka z tabletkami, ekspres do kawy z kapsułkami, toster. Duży plus za wodę i 2 wina na powitanie - bardzo miła niespodzianka.
Negative:
Stare budownictwo ma swoje wady: skrzypiące podłogi, nie domykające się drzwi i okna, ale to są rzeczy do zaakceptowania. Brak tarasu na którym można by było miło spędzić wieczór z ukochaną osobą oraz z lampką maderskiego wina.
Wady: łazienka ewidentnie do pilnego remontu, pleśń, wąż prysznicowy do wymiany, bardzo nieprzyjemny zapach kanalizacji roznoszący się niestety na cały apartamant. Uszkodzona kanapa w salonie.
Park miejski naprzeciwko budynku bylby fajną opcją, ale my trafiliśmy akurat na tydzień jazzowy i codziennie od ok 19:00 do 22:00 grałabardzo głośno muzyka i trzeba było uciekać z apartamentu ( akurat nasza rodzina za jazz'em nie przepada).
Minus: Brak możliwości zostawienia bagaży po wymeldowaniu na 2 godziny: od 12-tej a przed transwerem na lotnisko o 14-tej. Chyba brak dobrej woli nie tyle wynajmującej agencji ile właściciela budynku/apartamentu.
An Island Apart - October 2023
Hello Marek,
Thank you for providing us with your valuable feedback. We appreciate your insights and will work diligently to address the issues you've raised. Your satisfaction is very important to us, and we aim to continuously improve our services every day. Our team will take immediate action to ensure that your concerns are resolved.
Renting a property in the city center has some set backs, one of which being the issue of noise. Unfortunately, this is something that is beyond our control.
Late check-out and leaving bags on the property is subject to availability. If there are guests arriving the same day, it may not be possible. This is not due to lack of good will, but simply a matter of availability. You will always be welcome at our properties :)
Virginie D. - June 2023 France juste magnifique,nous reviendrons 😜
Positive:
No comment
Negative:
No comment
An Island Apart - July 2023
Hello Virginie,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
No title
Positive:
No comment
Negative:
No comment
An Island Apart - October 2023
Hello Marisa we appreciate your positive feedback and are glad you had a good stay. You're welcome back anytime, and we hope to see you again soon.
Rafal S. - May 2023 Poland No title
Positive:
No comment
Negative:
No comment
An Island Apart - October 2023
Hello Rafal thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Stephane R. - May 2023 France Charming apartment in the historical center
We spent three days in this charming old fashioned apartment, with a lot of space and light. The location is paramount, at the center of the city, in a very nice setting overlooking the municipal garden. The surroundings are a bit noisy at times but the flat is well isolated. Very comfortable overall. Would definitely recommend.
An Island Apart - October 2023
Hello Stephane thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Sandrine N. - May 2023 France No title
Positive:
La localisation, en centre ville. Très bien équipé, spacieux, literie excellente.
Negative:
Une seule salle de bain et un toilette, semble trop peu pour 6 personnes. Fortes odeurs d'égoux dans la salle de bain.
An Island Apart - October 2023
Hello Sandrine thank you for your detailed feedback. Your input is valuable as we strive to improve every day. We'll address the issues you've mentioned promptly, and you're always welcome at our properties.
Jose C. - April 2023 Portugal No title
Positive:
Boa localização, divisões muito espaçosas, cozinha bem equipada, camas muito confortáveis
Do nosso quarto uma excelente vista para o jardim
Negative:
Chão em madeira muito antiga,casa de banho com alguns odores . Água com pouca pressão
Tirando isso gostámos bastante
An Island Apart - October 2023
Olá Jose muito obrigado pelo seu feedback detalhado, é realmente importante para nós melhorarmos a cada dia. Teremos em conta os problemas que mencionou e corrigi-los-emos o mais rapidamente possível.
We loved our stay! The balconies provided a lovely view and location was very central
We loved our stay! The balconies provided a lovely view and location was very central
An Island Apart - March 2023
Hello Shirley,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
No title
Positive:
No comment
Negative:
No comment
An Island Apart - March 2023
Hello Catarina,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
bruno b. - March 2023 Italy No title
Positive:
posizione perfetta
Negative:
tutto
An Island Apart - March 2023
Hello,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
bruno b. - March 2023 Italy Very good
In centro,near everithing,nice gardens in front
An Island Apart - March 2023
Hello Bruno,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Kent-Roger W. - March 2023 Portugal Fantastic stay in the center of Funchal
This large apartment is located in the same house as Blandys. Apart from a small issue with the electronic lock at checkin, our stay was excellent.The apartment was large enough for 5 persons. Many restaurants within a few minutes walk. We very much liked the stay and will come back for another stat in the future
An Island Apart - March 2023
Hello Kent,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Kent-Roger W. - March 2023 Portugal Fantastiskt boende i centrala Funchal
Positive:
Fantastiskt boende i centrala Funchal. Stor lägenhet med allt som behövs.
Lugnt läge och omedelbar närhet till ett antal bra restauranger.
Negative:
No comment
An Island Apart - March 2023
Hello Kent-Roger,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Catarina H. - February 2023 Portugal No title
Positive:
localização, cachet, arquitectura, áreas espaçosas, bem equipado
Negative:
duche e canalização a necessitar de manutenção
An Island Apart - March 2023
Hello Catarina,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
Joachim V. - February 2023 Belgium Rust in de prachtige stad Funchal
Positive:
Supermooie omgeving met uitzicht op het park! Prachtig appartement met houten vloer, hoge plafonds en grote ramen. Heel ruim!
Negative:
Er was een rare geur die vermoedelijk uit de badkamer kwam, wat een beetje stoorde
An Island Apart - March 2023
Hello Joachim,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
Jan K. - February 2023 Czech Republic No title
Positive:
krásné a prostorné ubytování v úplném centru, historický objekt, klidná lokalita, v okolí spousta restaurací a nákupních možností. Kousek od moře, parkování možné v nedalekém parkovacím domě.
Negative:
No comment
An Island Apart - March 2023
Hello Jan,
Thank you for your detailed feedback. It’s really important for us. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
Martin S. - January 2023 Spain Recomendable
Positive:
Buena ubicación. Zona tranquila con tiendas, supermercados y restaurantes.
Parking a 10 minutos caminando por 3,40€ al día. (Parking Santa Lucia)
Apartamento grande, limpio y equipado con todo lo necesario.
Negative:
El baño olía mal, podría solucionarse con un ambientador.
Las escaleras olían a basura.
Tuvimos un problema con el código de la puerta y la solución no fue muy rápida.
An Island Apart - March 2023
Hello Martin,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
Michael C. - December 2022 We enjoyed our stay, our only gripes were that there were lights not working and we had problems with the apartment door
Positive:
The size and location. Historical building.
Negative:
Odd smells at times in the bathroom .
No title
Positive:
No comment
Negative:
No comment
Edward N. - November 2022 No title
Positive:
Tolle Zentrale Lage alles in Funchal schnell erreichbar. Toller Altbau mit hohen Decken. Gute Betreuung bei Problemen.
Negative:
Ist aus meiner Sicht nicht für mehr als 4 Erwachsene geeignet. Schlafcouch ist unbequem ,schlief schon auf einigen und diese sticht heraus. Unmöglich auf dieser zu zweit zu schlafen. Zudem müssen mitreisende aus dem Hauptschlafzimmer immer das Wohnzimmer passieren was bei einem Altbau selbst für einen Ninja schwer wird.
An Island Apart - November 2022
Thank you so much for your feedback, it’s really important for us to improve each day. You will always be welcome at our properties :)
Edward N. - November 2022 Nice stay in Center of Funchal
Nice Flat in a old Townhouse. For the reason it is old you will have aus well some noises like creaking blanks.
From my sight only comfy for four Adults.
Gerald B. - November 2022 To be recommended
Excellent location close to centre of Funchal, comfortable, spacious, well-equipped, generally quiet - an ideal place to stay in Funchal. No lift, but good wide stairway not too steep so easy even with suitcases. Helpful staff and arrangements for transfers to/from airport made through An Island Apart worked perfectly.
Natalija R. - October 2022 No title
Positive:
Absolutely everything
Negative:
No comment
Elina R. - October 2022 Finland No title
Positive:
Great location next to a wonderful park right in the city center. The apartment has the charm of an old building and the interior is beautiful. The apartment is spacious and the kitchen is well equipped. There is even a utility room!
Negative:
The building is old and beautiful, but on the flip side there are certain flaws: the shower is lousy and the floors creak. There is a strange smell downstairs.
No title
Positive:
No comment
Negative:
No comment
Martins L. - October 2022 No title
Positive:
No comment
Negative:
No comment
Beautiful!
Positive:
This whole apartment was absolutely amazing. It was huge, beautiful and we loved it. I have to say huge thank you to Fabio, who was there to help us if we needed anything!
Apartment is right at city center with beautiful location next to gardens. If you rent a car i recommend you to stay in Parque 2000 - it cost 4,5 € for a day and it works 24 hours. Definetely recomment over La Vie Funchal or Arcades San Francisco.
Negative:
No comment
salvatore G. - September 2022 Da ritornarci
Positive:
Isola bellissima. Appartamento in centro adiacente ad un parco bellissimo .
Negative:
Tutto bello.
Monica P. - September 2022 No title
Positive:
The property is in prime location. Right by old town Funchal. The building is also part of an old wine cellar and like most buildings in old town Funchal, beautifully designed and built many many years ago.
Negative:
The building had a bit of an odd smell in the community areas but given how old it is, perfectly normal and the bathroom seemed to smell every so often which I think came from outside, possibly the pipes or something along those lines.
Cátia M. - September 2022 Do conforto a decoração só tenho a referir que eram excelentes
Positive:
o conforto e a localização
Negative:
nada a apontar
Katharina A. - September 2022 Großes Apartment in stilvollem Altbau
Positive:
Sehr stilvolles Apartment in top Lage! Das Apartment hat Geschichte, ist gut ausgestattet und hat einen wundervollen Ausblick auf den Stadtgarten. Wir mögen diese Atmosphäre sehr und waren deshalb schon öfters hier.
Die Kommunikation mit dem Vermieter läuft neuerdings über eine eigene Plattform, das werte ich neutral, auch wenn ich persönlich lieber alle Informationen direkt auf einer Plattform (booking.com) habe.
Negative:
Der Altbau weist auch kleine Nachteile auf: der Wasserdruck im 2.Stock ist gering und die Toilette/Bad roch nach Kanal.
Im Stiegenhaus roch es an einigen Tagen unangenehm aus dem Müllraum - das war aber offenbar ein temporäres Problem.
simonetta l. - September 2022 Da tornarci
Positive:
Posizione centralissima, appartamento ristrutturato benissimo e dettagli curati. Regalo di benvenuto
Negative:
Odore nel bagno
Vivienne N. - September 2022 Location is always most important along with general cleanliness . This place had both.
Positive:
Location was perfect overlooking the beautiful trees in the garden square and so close to all the shops, restaurants and other amenities and tourist sites - - walked to everything. Loved the layout of apartment too. Worked well for family of five.
Negative:
Some smell emanating from bathroom plumbing. We kept door closed and toilet lid down which helped.
au coeur de Funchal
Positive:
très bel appartement, joliment décoré avec beaucoup d'espace
situé en plein centre de Funchal
cuisine bien équipée
petits cadeaux à l'arrivée
Negative:
pas de parking
bug du code d'entrée en cours de séjour
No title
Positive:
Прекрасные апартаменты в центре города с видом на парк. Апартаменты удобные и просторные, внутри чисто и очень красиво. В апартаментах есть всё для удобства, кондиционер в каждой комнате, полностью укомплектованная кухня.
Negative:
Санузел немного пахнет канализацией, не критично, но приятнее было бы без запаха.
Очень скрипучие полы. Если дети спят чутко, то только летать по коридорам, когда они спят.
Simon S. - September 2022 Brilliant apartment and perfect central location
Positive:
Everything about the apartment was absolutely excellent but we were not told that you had to get room code from agent. It took about 15 minutes and whilst it worked well I would have preferred to know in advance
Negative:
No comment
Great stay in the center of Funchal
The apartment was great in many ways: size, cleanness, appliances, sound proofing. There's really nothing negative to mention. Just a heads up that, if you have a car, it can be a bit tricky to find free parking but that comes with the central location.
Beautiful holiday in Funchal
Apartment was so big and in very nice location in the centre of Funchal. That was so nice, quiet and pleasant place Thank you much, that we could stay there!
